Gas Bill complications...

xirokx

xirokx

xirokx

Soldato
Joined
2 Oct 2004
Posts
4,362
Location
N.W London
Hi,

We moved into a new 1 bed flat in july 07 and switched to direct debit payments in Oct 07 as the previous occupant had a pre payment meter.

From 10th Oct 07 - 7th Dec 07 we used 318 units for our 1 bed flat @ 8.82p per unit. So for 59 days we used 318 units

We just received our 8th Dec 07 - 11th March 08 bill and it claims we used a whopping 1644units @ 8.82p per unit for 95 days.

On comparing both bills we cannot see how we could have used the additional units. Like 900 units in 36 days. It just doesnt make sense. We have not changed anything.

Our heating is gas as we have a boiler for which we pay a seperate charge for.

The only electrical appliances we have are the usual i.e. pc (its not on 24/7), fridge, washing machine, tv...(we have economy 7 so we do all our washing during 11pm - 7am - always)

We checked out meter readings and believe they are correct. Although having said that, since 11march 08 our meter is telling us we have used 200units when we went abroad from 15th March 08 - 22nd March 08, so how could we have used 200units in 12 days when nothing electrical is being used. Especially as from Oct 07 - Dec 07 (59 days) we used a total of 318units..

We cannot help thinking there has been a major error along the lines..Has anyone ever experienced this? If yes, how was it resolved?

All thoughts and advise would be most appreciated..

Cheers
 
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when we changed from prepayment to direct debit we switched suppliers and there were no outstanding debts to be paid by previous tenant..
 
Get them to send someone out to check the meter, i hate gas companys they always try to rip you off in some way.
 
Im assuming they are using an estimated reading. Check the meter and ring them up and give them an acual reading. There assuming as its winter youve used a lot more gas.

They did the same with us but with a proper reading we got a much more bilievable bill :)
 
it was done on an actual reading and not an estimate..but still doesnt explain how from oct - dec we used 318units and from dec - march 1644units...when the heating is on gas and not on electric

see what I dont understand is how can we have used 200 units since 11march 08 when we were away from 7 days of that time ...

i think the meter could be faulty..
 
I wish you all the best with the bill but thank God I'm not a neighbour of someone who does their washing after 11pm; we have concrete floors etc but I can hear my neighbours washing machine quite clearly (during the day).
 
but thank God I'm not a neighbour of someone who does their washing after 11pm; we have concrete floors etc but I can hear my neighbours washing machine quite clearly (during the day).
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well we are on ground floor and the neighbour whose wall is next to where our washing machine resides is deaf...

thanks for your wishes re: bill
 
Do you have electric storage heaters?

They havent started staying on permanently since the meter was exchanged have they?, i've seen this happen a few times due to a faulty timeswitch.

You should also have 2 seperate readings on your meter, is the usage you quoted just the total?

(oops just read your heating is gas)
 
Iamzod said:
I'm confused, is this about your gas or leccy. (title says gas??)
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Me too, if it was an actual reading theres a fair chance youve used it, and over the winter period you would use m ore gas with a gas heating system.

Im assuming you'd usemore electric to, we do, as the lights are on for longer

However, if its clocking up units when youre not using it then it does sound dodgy
 
its the electric are heating is gas...

its clocked up 200units since 11th march and we have been away for 1 week off that time, so I dont understand how it works..there definately seems something dodgy with out meter having said that it is a new one and was working fine for the first 59 days...
 
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