GeIL RMA

Gibbs · 4 Dec 2006 at 16:34

I emailed Geil on Wednesday about RMAing one of the 1GB DDr2 6400 sticks and still no reply.

Any other options?

Cuchulain · 4 Dec 2006 at 16:42

Gibbs said:
I emailed Geil on Wednesday about RMAing one of the 1GB DDr2 6400 sticks and still no reply.

Any other options?

How old is the memory?

Phil99 · 4 Dec 2006 at 17:24

Within a year you can talk to the retailer and they have to sort it for you.

My experience with GeIL as a lot better - they sent me the form in <24hrs and the RMA was pretty quick considering it had to go all the way to Taiwan, plus it didn't even cost that much to post.

Try emailing again or contact the company you bought it from.

Gibbs · 4 Dec 2006 at 17:28

got it from Ocuk a few months ago about a month after Core2 was released.

sent Geil 3 emails and no reply

Cuchulain · 4 Dec 2006 at 17:37

Gibbs said:
got it from Ocuk a few months ago about a month after Core2 was released.

sent Geil 3 emails and no reply

RMA it to OcUK.

Gibbs · 4 Dec 2006 at 17:56

both sticks or just the 1? cus if both stick go then ave no pc and i need the pc for work

trojan698 · 4 Dec 2006 at 20:20

If its a kit you'll need to send both I believe. Geil's RMA service is actually pretty good, considering they're based in Taiwan, about 2 weeks it took. Did you email their .com.tw address? The USA one doesnt seem to work. Might be better going through ocuk though.

Gibbs · 5 Dec 2006 at 13:48

thanks for the input guys, its gonna have till wait untill the end of the month untill i get paid, cant afford to lose the machine for 2 weeks, so ill have to big up a 512MB stick on the cheap to tide me over

Gibbo · 5 Dec 2006 at 13:51

HI there

OcUK looks after GeIL RMA's so send back to us (OcUK).