Generational IT Differences

Soldato
Joined
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This article popped up on my home screen this morning: https://www.theguardian.com/technology/2023/feb/27/gen-z-tech-shame-office-technology-printers and it clicked with something that has been in my head for a long time now (perhaps even inspired by a reply to something on here, or it could have been somewhere else)

I was born at the end of '86, that I think makes me a Millennial I think, and in a way that will liklely be typical for most users on here, I was brought up using computers, I remember using windows 3.11 on a 486DX, and later windows 95. I remember Risc Os onn acorn machines at school (BBC micros were kind of on the way out by them, but there were still some around) While I've never been one to keep up with the absolute leading edge, I have always through the years built and upgraded PCs myself, and normally managed to understand enough about them to sort issues out by myself, could navigate MS DOS, I have a rapberry pi, I've written code (albeit probably pretty bad code!) in vb.net and php. So all in all, I'd like to think I'm quite good with computers.

Heres my confession, I struggle with phones, stuff doesn't seem intruative, each app seems to abide by completely different UI rules, nothing seems to behave in a standard-ised way. The other thing is, that it seems to be like to hide a lot of what its doing away from you... ok, this apopplication has stuffed up, how do I stop it, doesn't seem easy, how do I uninstall it?, again not straightfordward, where is it installed , arguably probably don't need to know, but thats just as well, because you can't! As for serious work, a Laptop is a minimu, ideally if I am doing anything more than a word document, I need a desk and a machine with at least two screens, I had a similar conversion with a colleague and he told me his daughter came to him having trouble getting a CV she had created properly to print, she had done it on a phone (the concept of that is just so bizzare to me)

So I feel about twenty years older when I'm struggling to make my phone work for me (which is about what my colleague has on me), and I am guessing, as the article alludes to, more and more younger workers are the otherway around, they can navigate the strange environment of phones, but a proper PC and general office equipment is difficult for them. The worst thing is, that I feel other things going the same way, The app store in windows for instance, you download something in there, ok where has it installed it, oh it hasn't as such, there is no exe, its like a runtime environment that half baked apps run in, it took me half an hour to put a shortcut to the new whatsapp desktop client on my desktop (it had created one in my start menu but I use program called fences that creates groups on my desktop I can put shortcuts to) and applications that run inside a brower, SAS type things, with all the processing done in the cloud, we again have unstandardised UIs with elements not behaving as you'd expect they ought to)

Anyone else the same?

Adam
 
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Another yes. When I was younger I remember being told a picture paints a thousand words, well many icons leave me baffled and don't have a clue which is which. At least on a PC I can hover the mouse over them and they may give me a hint, nothing to help on a phone except for watching the dreaded youtube.
 
If you don't see a smart phone as essential to your daily life and are are not glued to it for communication, info, work & entertainment you'll not have the same motivation to get informed and be in control of it.

I know someone who's exceptionally limited in their tech knowledge, can't even print without help but they get a new car they'll memorise the manual and practice any uncommon part of driving it because it's a central part of their life.
 
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Yes definitely something I've noticed too. I was born in the 60s, grew up in the 70s and saw the birth of modern computing. Back then my dad couldn't work the video recorder but it came naturally tome. Now I find I am starting to struggle with modern things while my kids can navigate them easily. When I taught myself how to use computers I learned at a very deep level, even at the Assembly level. So computers come naturally to me. But some modern websites are a disaster in user intuitiveness, at least for someone of my era.

It this just shows how adaptable humans are. We have always adapted to our environments. Each generation specialises in what is around them. This was happening way before modern technology and is why we have spread across the globe and become the dominant species. Each generation adapts and evolves to the environment around them. As Steve Jobs once said, "death is life's change agent". What I took tha to mean was that as a generation ages and passes away it is replaced with a generation beind them that is more suited to the environment which has changed over the years.
 
Your tech experience/memories sounds a little ‘older’ than for someone born in 86. You’re a little younger than me and I’ve been using computers all my life yet don’t really remember anything pre-Win 95 I think? I guess my memory is terrible :p On the flip side I’m entirely comfortable with phones etc as I would imagine anyone under 40 should be :confused:
 
Do you remember Japanese VHS players with millions of buttons, who could figure out how that all worked?

Printers are often Japanese and have horrid interfaces, that's all I'm saying.
 
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I tend to be the same. I have long believed that everything should have the minimum functionality to do it's job and nothing else.

It's very typical of manufacturers to think their product is the most important thing in the world and so they add whistles and bells, but they seem to forget they are just adding complexity.

Mind you, consumers are to blame. They always buy the products with the extra functionality, even if they never use it.
 
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I tend to be the same. I have long believed that everything should have the minimum functionality to do it's job and nothing else.

It's very typical of manufacturers to think their product is the most important thing in the world and so they add whistles and bells, but they seem to forget they are just adding complexity.

Mind you, consumers are to blame. They always buy the products with the extra functionality, even if they never use it.

O YES.

My new car is ridiculously complicated. Just turning the heating up means endless faffing and using a screen. Give me the old days of a couple of chunky rotary dials.

I'd be very happy with a 90s control set and modern safety features.
 
I've not struggled too much with technology just yet. My Dad is in his 60s now and it still pretty tech savvy, in fact he has more gadgets than me. So I hope that is the case with me and I keep learning.

Only generational thing I've noticed is one of my young nephews asking me what the 'floppy disk' save icon meant. :D My grandparents weren't great with the VCR, Freeview, etc.
 
Main issue for me is the form factor. A phone is too small and fiddly to deal with, a tablet barely useable. I only feel comfortable with a PC with proper monitor and keyboard. My children seem to be the other way round, the phone is the preferred device and they use their laptops *when needed*. Its definitely an age thing, we use what we grew up with.
 
O YES.

My new car is ridiculously complicated. Just turning the heating up means endless faffing and using a screen. Give me the old days of a couple of chunky rotary dials.

I'd be very happy with a 90s control set and modern safety features.

I got a hateful DS3 Crossback as a courtesy car recently and I truly know these feels. It's just rolling e-waste.
 
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I've not struggled too much with technology just yet.

For me, it's not a question of struggle, it's more that I just have better things to do other than sit there for half an hour working out what heating mode I want for a cold Saturday morning. I just want to switch stuff on and off without the necessary learning curve that's needed with so much modern technology. To my mind technology should be invisible, AI should take the complexity out of life, not make it worse. But I am largely out-voted by this, people love messing with stuff.
It very much reminds me of my time with HVAC. We used to add system functions that did absolutely nothing. This is becuase people will pay for extra features. They never actually sat there with a thermometer or watt-meter working out whether the functions actually did something.
 
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O YES.

My new car is ridiculously complicated. Just turning the heating up means endless faffing and using a screen. Give me the old days of a couple of chunky rotary dials.

I'd be very happy with a 90s control set and modern safety features.
Cars seem to have regressed in terms of some of the most basic functions.
Things you need to be able to adjust "on the go" should always be tactile interfaces, preferably with different shapes/textures, this is stuff the aviation industry learned way back in the 40's when they looked at why one particular bomber type had a very high rate of crashes during landing involving aircraft that had no major damage. IIRC that was back in '44 that they learned how important it was to have controls in the cockpit be distinct so you can operate them in the dark/without having to look away from what you are doing (it turned out having the flaps and landing gear using the same lever styles and near each other was a very bad idea)..
 
Maybe I am not old enough to experience this yet, as I do just fine with old computers and just fine with newer tablets and phones (90s kid). My problem is modern apps trying to streamline everything to the point that it is regressive. Kids today can fly around these interfaces easily; however, as soon as an app does something unexpected, or needs troubleshooting, they are completely and utterly clueless at anything beyond surface level.

I feel like the newer generations are actually regressing in technical capability due to it.
 
While I don't usually struggle too much with modern tech, I do think that there's been a vast swathe of so called additional 'functionality' or 'value' that's been added over time that's usually not added anything significant at all to many products. A point in case for me would be smart phones. The origin concept was good but in trying to outdo each other manufacturers have been adding more and more additions at the cost of functionality. I still wonder what so called 'not to be missed' advantages a £1,200 phone has to offer over my six year old £150 one...seems like the old Gucci belt mentality to me.
 
I struggle more with iOS than Android. iOS feels shallow in settings, I know its designed to be simple but the whole system to me is missing sub layers of finer control.

I don't really use my phone for much though, anything work related I'll do on a laptop or desktop as its quicker. Just depends on what you had access to growing up I guess, colleague of mine created a whole powerpoint presentation on his phone with ease but I'd find it infuriating.

O YES.

My new car is ridiculously complicated. Just turning the heating up means endless faffing and using a screen. Give me the old days of a couple of chunky rotary dials.

I'd be very happy with a 90s control set and modern safety features.
This. I hate touchscreen controls in a car as you can't feel anything when adjusting something on the move. Takes your attention away from the road for basic controls, no need for it.
 
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Yep, I was born right at the start of the millennial generation (old git) and again like you grew up with BBC, Amiga, Windows 3.1 etc etc

I'm not a fan of the "a million different ways to do something" style which is now adopted across the board. I like one way of doing something, I learn it, that's it. I like efficiency, less bloat, straight to point way of working.

The operating systems and apps are now designed for everyone, not just techies. People don't want to learn, hell....they don't even want to think. They don't want to know what goes on in the background whereas I do.

That said, the pushing of apps to the store does have it's advantages. The main one being auto updates. That's a thing Microsoft has really struggled with over the years. Windows is designed for all developers, and they do their own thing how they want to do it whereas on the mobile OSes you have to conform to a stricter set of rules. You can at least be sure all apps are updated to the latest versions automatically where with a deskop OS you can't. Microsoft are trying to solve this through MSIX but nobody is listening.

You are right with the packaging of apps, it does make troubleshooting harder because the troubleshooting tools don't yet exist, or if they do, they are in preview. It also makes modding harder/impossible.
 
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For me, it's not a question of struggle, it's more that I just have better things to do other than sit there for half an hour working out what heating mode I want for a cold Saturday morning.
As I get older I think this is true. Add to it that you generally have more disposable income available- its easier to not be bothered to do countless hours of research etc before buying something. Or even spending hours reading the manual. Life’s too short!

Also, you don’t really get manuals with tech anymore do you?

I’ve never owned a car, the last car I drove regularly was my mums 1998 Micra. I dread to think what hell it’ll be when I finally get a car and all the tech that involves :o
 
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Interesting article, but one thing stands out.
It mentions the young haven’t been taught how to use a printer or a copier.
Err, neither was I, but I managed to somehow figure it out myself. Then the Dropbox issue, sounds like a lack of reading what is going on, than a lack of knowledge.

This is something I experienced when there was a younger guy at my last place.
First thing he would do is ring me or a colleague for the answer. Very rarely did he solve something simply by looking at the problem, or being logical.
 
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