Getting a job in the computer industry

powlesY

powlesY

powlesY

Associate
Joined
12 Dec 2010
Posts
1,428
Seems to be one of those "need the experience to get the job, need the job to get the experience" industrys.

I'm a bit of an all-rounder. Qualified A+, Network+ etc Technican, have some stuff with Systems Supports but can't remember any of it. Some BTEC Web Design and Programming stuff. Taught myself HTML/CSS and know basic PHP. Nothing really available to me, especially in the little area i live in. It's not even as if i want anything proper decent, just a basic full-time job for the time being doing something computer based. I'd love to work as chat support or something for a webhost. Wouldn't even care if there was a half-decent work at home job about that doesn't involve a crappy call-centre.
 
How basic is "first-line support"? Is it literally on the phone and telling people how to i dunno, change their browsers homepage? Minimum wage i'm guessing?
 
What, and say you try to help a customer in a better easier to follow way that's not in the book... it's frowned upon?

Would i get away with "wait 2mins please" and then going and taking a ****?
 
I feel with my knowledge that first-line support is a fair bit below what i'd want, elitist i know but you've gotta start somewhere i guess.

I'd love to just come up with a kick-ass idea on the web and make a shedload of money, but don't we all?
 
You must log in or register to reply here.
Back
Top Bottom