Getting a refund for dodgy iphone apps?

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Is this possible? I have gone through the itunes store and used the "Report a problem" feature but it just says to contact the app owner!

Under Android you simply delete the app within 24 hours and you aren't charged, but with Apple it seems you are screwed if you buy an app in good faith and it blatantly doesnt work! Is this the case?

 

[Totality]

Android is now 15 minutes afaik.

Even 15 minutes would be enough time to be fair and to get a refund. It's a bit of a let down that Apple make it so hard.

The app in question was a network monitor tool we thought we could use at work to have a quick overview of machines. Only cost about £3.50 so really not worth the hassle. It's certainly put me off using the app store again though for more expensive purchases unless there is a free version.

The amount of rubbish on there really should mean you are offered a refund option easily and quickly without having to faff about with email. Even a 5 minute window would be better than nothing!