Getting disconnected from games, massive lag then cuts out.

_Jimlad_

_Jimlad_

_Jimlad_

Soldato
Joined
5 Jun 2005
Posts
20,890
Location
Southampton
guys just thought i would post here and see if anyone has any ideas. i keep getting kicked from mainly BF3, i will sit with a ping of between 15 - 30 and everything runs fine, then i will every now and then get massive rubber banding lag. quite often the game will just disconnects me. called virgin and they were utter tosh... told me to run spybot ffs!

they said my line is stable and they cant see any issues, every now and then the disconnect will also kick me from TS or a page wont load so it cant be an issue with BF3, im losing connection all be it for a few seconds.

the issue is virgin cant see anything, and they are not interested in supporting a game!

ping and speed test report A and give top marks as expected for a 30mb line

pffffffffffff.
 
Set yourself up a monitor on thinkbroadband.com then if it shows connection issues log a message on the virgin media forums. I did this and had an engineer booked for me within 2 days.
 
it does it all the time, infact its kicked me 3 times from BF3 in the last 10mins at its only 7am

i will try thinkbroadband.com
 
yeah logged on and setup a monitor, what do i do from there? do i just leave the web page open or is it a download?
 
_Jimlad_ said:
yeah logged on and setup a monitor, what do i do from there? do i just leave the web page open or is it a download?
Click to expand...

You don't have to do anything, as long as the router is configured to respond to pings. Refresh the page in an hour or so.
 
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