Getting Error number: 0x80070002 when trying to run Windows Update

farooqm · 2 Oct 2007 at 21:57

I'm getting Getting Error number: 0x80070002 when trying to run Windows Update.

OS: Windows XP SP2

I have already tried stopping Automatic Update Service, clearing out %windir%\softwaredistribution folder and then starting Automatic Updates Service.

Any help appreciated.

swinnie · 2 Oct 2007 at 22:14

Just searched the error code on the MS Knowledge Base Website. http://support.microsoft.com/kb/910336

farooqm · 2 Oct 2007 at 22:19

swinnie said:
Just searched the error code on the MS Knowledge Base Website. http://support.microsoft.com/kb/910336

Cheers for looking.... I have tried deleting and renaming the %windir%\softwaredistribution folder as suggested in this article.

This did not help and I'm still getting the error

Anymore assistance appreciated.

Tom84 · 2 Oct 2007 at 23:17

farooqm said:
I'm getting Getting Error number: 0x80070002 when trying to run Windows Update.

OS: Windows XP SP2

I have already tried stopping Automatic Update Service, clearing out %windir%\softwaredistribution folder and then starting Automatic Updates Service.

Any help appreciated.

You're not running an OS that's recently gone through a Windows Repair are you? It's the latest little bug that's doing the rounds at the moment.

farooqm · 3 Oct 2007 at 06:09

Not to my knowledge. No repair has been carried out on the OS and I'm the only one who uses this machine. Do you have any more info ?

Tom84 · 3 Oct 2007 at 12:05

farooqm said:
Not to my knowledge. No repair has been carried out on the OS and I'm the only one who uses this machine. Do you have any more info ?

Well if your machine hasn't gone through a repair then I doubt this applies to you but here's news on the bug I was referring to - http://www.theregister.co.uk/2007/09/29/windows_update_flap/

Dangerous · 3 Oct 2007 at 12:13

I had this and I downloaded Windows installer 3.1 and it fixed this.

farooqm · 3 Oct 2007 at 20:36

Tom84 said:
Well if your machine hasn't gone through a repair then I doubt this applies to you but here's news on the bug I was referring to - http://www.theregister.co.uk/2007/09/29/windows_update_flap/

I have tried both methods....

re-registered the wups2.dll file - no good
tried to install Windows Update Agent v3 and installation fails - gives the same 0x80070002 error code .

farooqm · 3 Oct 2007 at 20:39

Dangerous said:
I had this and I downloaded Windows installer 3.1 and it fixed this.

Just downloaded Windows Installer 3.1 v2 , installed, rebooted and still get the same error msg..

Any more help?

Pigeon_Killer · 3 Oct 2007 at 20:45

I got that error message last night. I was experiencing problems with some websites and couldn't get on the Microsoft site so rebooted my router and all was ok.

farooqm · 4 Oct 2007 at 18:11

Managed to fix it.

Went to re-register the windows update dll's, noticed that regsvr32.exe was missing.
Downloaded Regsvr32.exe from the Microsoft site. As soon as I copied this to the %windir%\system32 folder I got a msg asking for the WinXpSP2 CD. It didn't like the WinXPSP2 CD I put in so I clicked on cancel. Got a msg about some files not being right etc.etc..

Reinstalled Windows XP SP2. Problem sorted.

Cheers for all help. I can run Windows Updates with no issues now.