Hi all,
this post is on behalf of my brother inlaw.
Basically he bought an Antec Overture II (not from ocuk) case which has a special power supply mounted at the front. The PSU went belly up so he's returned it to the shop, an email just came through saying that they have found it to be faulty and they will send it back to their supplier for a replacement/repair since he's had it longer than 30 days.
If they're going to send it back to the Netherlands (Antec) it could take over a week for him to have it back. Does the company have to send him a replacement from their stock or can they pass the buck onto Antec?
Thanks in advance.
this post is on behalf of my brother inlaw.
Basically he bought an Antec Overture II (not from ocuk) case which has a special power supply mounted at the front. The PSU went belly up so he's returned it to the shop, an email just came through saying that they have found it to be faulty and they will send it back to their supplier for a replacement/repair since he's had it longer than 30 days.
If they're going to send it back to the Netherlands (Antec) it could take over a week for him to have it back. Does the company have to send him a replacement from their stock or can they pass the buck onto Antec?
Thanks in advance.