Getting outof IT Support

[territt]

well i have been working in IT Support since finishing unit 3 years ago and while i have enjoyed it now it is getting a little boring and i really could do with earning a better wage, so I am after some advice on which way people on these forum went after doing support?

I looked into some grad schemes but most i couldn’t apply for because of only having a 2.2 and also because i finished Uni 3 years ago but there must be other options???

so any advice would be good
thanks again guys,

Rich

 

[territt]

MSc?

Not really an option for me cant aford to quit work or the cost of the course

 

[territt]

It's odd that you don't mention what specifically you're good at or that you'd like to do?

"IT" is painfully vague.

Sorry, at the moment just genural Deskside support, AD and bes admin stuff, just basic 2nd line work really.

 

[territt]

As previous posters have suggested, find a specific subject and concentrate on that.

I'm in a similar boat, although I'm a sysadmin i still do a lot of support and it's driving me nuts.

I'm currently taking a Microsoft certified IT Professional : Server Administrator course in my spare time. After that I'll be looking into Cisco and possibly Linux/VMWare certifications too, then move into IT infrastructure/consultancy.

I am working on my MCITP Server Admin at the moment, and i did a ccna course at uni but didnt sit the final exam, wish i had now but consultancy is the sort of work i would like to get into i think.

 

[territt]

Word of warning. Don't bother with Cisco exams or similar unless that's the field you want to go into. We're recruiting at the moment and it's heartbreaking to see people who've spent a fortune on Cicso exams thinking that they're the gateway into any specialist field, when they're not relevant to what we do at all. Of course if you want to be a network guy, then fine. Same rule applies to general MS exams, Linux exams, etc.

If you want to be a consultant, in what field? General IT? It doesn't exist (as far as I'm aware). Again you need to find a specialism you enjoy, then you can be a consultant in that specific area.

thanks for the reply, the problem i have is that my job is two general, and i cant get into anything specialised without experience and i cant get experience with the sort of role I am working in at the moment