Getting screwed by work

Soldato
Joined
18 Oct 2002
Posts
4,456
Location
Wolverhampton
Some of you may or may not know that I work part time at the Wolverhampton branch of the 'well known orange and black coloured car parts, audio and bike store'.

Anyway over the past few months I have had a real problem with not being paid properly, with my monthly payslips being far less than they should be. Whilst I originally started part time and am only contracted for 7 hours a week, I have generally worked about 35 hours a week since October since I can do a lot, including stereo installations and all of the fitting services we offer, car batteries and the like. I started working at this particular store last June as soon as I graduated from university and I have worked for the company for just over three years in total, since I got a job in the Aberystwyth store whilst i was studying there.

From October through to December I was underpaid significantly, but every month I was promised it would be sorted in the following months payslip by my manager. One month I would receive what I was owed from last month, but be missing hours from the month just gone. What complicated things further was the way Halfords payroll system works. Contracted hours are paid from the first to the last of the month, with payday being the last day of the month. Overtime hours are done differerently and run from the 16th-18th of the first month (the cutoff date varies depending on what day of the week these dates fall). This means any overtime done in the last half of the month won't be paid until the end of the *next* month.

Anyway on Boxing Day last year our area manager made the mistake of turning up at our store and I had a word, rather forcefully but politely, and it was promised it would be sorted as a matter of urgency. My January payslip contained the majority of the money that I was owed but due to an administrative error I didn't get the rest until the end of February.

I've just properly checked last months payslip and the numbers don't add up yet again. By my own calculations (quite simple since I record what I work), last month I am owed over 65 hours of overtime that I have not been paid for. The maths for this is simple - calculate hours per week from the 16th to the 16th, take 7 off each week, and whats left is the overtime I should have been paid for. I may only earn £5 something an hour but the maths make sense...I'm owed over £350! :mad:

I now have little confidence in my manager to get this sorted as it has gone on for so long. We have a new area manager now and I think that by going to him I will sour my relationship with my own manager who will be eager to impress. But at the end of the day its a not insignificant amount of money, and that it has gone on for so long and been such a struggle to resolve shows a certain incompetence on the part of the management in my store.

Does anyone else have experience, good or bad, with this sort of thing? I am fairly calm about it (I don't *need* the money in as much as at the moment I have very little by way of outgoings) but I am certainly not giving up 60 hours a month at work where I work far harder than many people and not getting paid for it - its taking the proverbial now!
 
I would have skipped speaking to my manager a long time ago, jumping levels above including area manager and also someone in HR.

What is it with OcUK forumites getting shafted by work for months and taking it?
 
I can't help but I have two friends who both had the same problem at the same orange place in the High Wycombe branch. It also did stem from working large amounts of overtime.

Both of them ended up quitting over it so it doesn't look good for them tbh.
 
As above, take it to HR and failing that, take it to the Head of HR, oh, and go see citizen's advice for a bit of extra help :)
 
I know this sounds stupid, but do you get docked pay if you clock in like 1 minute late?

When I worked at the local supermarket, if I was late clocking in by 1-2 minutes late I would get docked 15 minutes pay. I think I was loosing around £50 a month because of this.
 
I used to work at the same place and had the same problem, get the manager to log into the system and it will have a calender stating exactly when you worked - this is how your pay is calculated, so you can see exactly for which days you have been paid.

I found the main cause of this issue was the rota for the week would be produced electronically (thus people would automatically be paid if they are on it) but sometimes other people would be pencilled in to work different days, which never got entered into the system electronically. You need to make sure that if your name is pencilled in it is actually entered into the system also.
 
i have issues with pay at work. Pretty much sounds exactly like yours. im owed £440 from october :S but i think its party down to head office because they are a bunch of monkeys. Told my manager today that if it isnt fixed very quickly, i will be going to the regional manager and if that fails taking them to court.
 
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