GF's Laptop not loading pages now and again

BloomerzUK

BloomerzUK

BloomerzUK

Associate
Joined
3 Jan 2006
Posts
2,073
Location
Bishopsworth, Bristol
Hi People,

Stumped on this one. My GF moved to Glasgow recently as an Au Pair with a family. They have a Wifi network and she connects to it fine with the WPA-PSK password and such. The internet is completely fine. I can remote to her machine using LogMeIn and there is no lag atall, I can take full control with no hiccups. It even happens when I am remoted one.

Thing is.. when it comes to loading pages, either in Chrome, Firefox or even dreading IE.. it simply doesn't.

Sometimes it loads fine.. comes up straight away e.g. Facebook comes up fine.. then when you reload a page.. it doesn't load.. goes to server cannot be found..

Ran a speed test remotely and the only thing bad was the ping which was 108ms to the nearest server. I also turned off DNS Pre-Fetching in Chrome, to no avail

Any ideas guys/gals?
 
I'd suggest connecting the computer to the access point using wired ethernet to troubleshoot.

I couldn't quite tell if you are describing successful page loads and then failures in the same browsing session. Are you saying that you can load up a page, for example http://www.google.co.uk, hit 'Reload' and it will immediately fail? If so, I would think the issue is link congestion or traffic management.

If there are some sites which never load I would suspect misconfigured DNS. Consider directing the computer to use the OpenDNS or Google public DNS servers and/or flush the Windows DNS cache via a command prompt: ipconfig /flushdns

As a side note I don't use OpenDNS or Google as the primary DNS server since my ISP's are (apparently) faster.
 
Last edited:
Thanks ncjok.

I was going to try using OpenDNS or Google DNS, will do tonight.

And yes, the page stop loads in the same browsing session. One time you can go to google.co.uk fine, press F5 and it doesn't even load again.. eventually goes to not found. Also pinging Google.co.uk at times didn't work. Timed out. Most probably a DNS issue.
 
Will try this later on people, thanks for your input. Seems strange, but I hope the Google DNS is good. I use OpenDNS myself, but is the Google one better? It's definately easier to remember (8.8.8.8 or 8.8.4.4).
 
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