GfW issues - thinks Im a child...

Caporegime
Joined
27 Sep 2004
Posts
27,676
Location
Luton ;)
Hi Guys,

Just creating a GfW login while I remembered and Ive stupidly put 2009 as the year of my birth as I wasnt paying attention. It now thinks Im a child and needed parental verification (needed another Windows Live email address and CC details to verify age).

So Ive now done all that and think I have a GfW account - but its now asking me to setup parental settings.

Anyway I can email someone in MS just so I can change my year of birth? Or there must be somewhere I can get this changed...

TIA

ps3ud0 :cool:
 
Amazingly its the only thing MS cant change and the only way to fix it is to have a new gamertag which unfortunately means a whole new email address just for this service.

Idiots :/

ps3ud0 :cool:
 
I don't know what's worse - the fact that you can't change it or the fact that it let you register as a one year old gamer in the first place :D
 
Not tried emailing them - cant find an email addy via this site: http://www.microsoft.com/games/en-US/Support/Pages/default.aspx

I did call up again and got the same response and since both my email addresses now have Windows Live accounts (one with a Gamertag too) I kinda cant do much without starting all over again.

I did setup all the parental filters to allow my 'child' to do everything but the concern I had is when I play something like GTA 4 it may kick in some restrictions :p

My own fault for doing a few things at once (least I changed my Steam email address and got it verified correctly - erm the second time that is)

ps3ud0 :cool:
 
wahoo fixed (I think)

You've verified that you're an adult
The incorrect birth date is now deleted from your account information, and we have deleted your credit card information from our system.

To add the correct birth date to your account information, click the link below. If you don't add your birth date now, we will ask you to do it the next time you sign in.

I want to add my correct birth date.
How do I check my details against my gamertag to check Im not 3mths old?

ps3ud0 :cool:
 
I asked and they said no they cant - I guess they can but the Gamertag wouldnt be available again (same as my PSN one).

Anyway its only for GfW games so not that worried - if it comes a bore Ill just have to do one from scratch...

ps3ud0 :cool:
 
being a grumpy scottish git , this cheered me right up hehe ....ohh yeah il see if i can find a fix on the net for ya....gl m8
 
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