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Gfx issues on new build - Asus GTX780ti

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5 Mar 2007
Posts
10
Hiya, I've been away from PC's for a year or so, I built myself a new system yesterday but i'm having some major stability issues when benching/gaming.

The same thing happens if I use either Windows 7 or 8.1, I've done a fresh install of both OS's and all drivers are up to date and i'm running the latest bios. There's also no virus checker at the moment just in case that may have been causing an issue.

Originally trying to launch a game would crash my pc (either reboots or sits there with black screen and requires a reset, no crashing to desktop at all.) within 10 secs once the game is up and running, the same happens when running 3dmark's Fire Strike benchmark.

If I under clock my gfx card core frequency to 920 and the memory frequency to 6750 it will occasionally complete the benchmark, but as yet it has not done this twice in succession.

I've tried moving the card to another slot but that made no difference, i'm not running any overclock and everything is set to auto apart from memory timings which are using the xmp profile and the timings are correct. I'm running out of ideas, unless this can be fixed I think i'll have to RMA the gfx card as it wont run at it's stock speeds at all.

I'm using a display port cable to connect the gfx and monitor. Could really use some help with this one, got nowhere today

The new system consists of the following:

Asus GeForce GTX 780Ti DirectCUII OC 3072MB GDDR5 PCI-Express Graphics Card https://www.overclockers.co.uk/showproduct.php?prodid=GX-332-AS
Asus Maximus VII Hero Intel Z97 (Socket 1150) DDR3 ATX Motherboard https://www.overclockers.co.uk/showproduct.php?prodid=MB-608-AS
Intel Core i7-4790K 4.00GHz (Devil's Canyon) Socket LGA1150 Processor - Retail https://www.overclockers.co.uk/showproduct.php?prodid=CP-539-IN
Corsair Vengeance Pro Red 16GB (2x8GB) DDR3 PC3-19200C11 2400MHz Dual Channel Memory Kit https://www.overclockers.co.uk/showproduct.php?prodid=MY-384-CS
Corsair AX760i Digital ATX '80 Plus Platinum' Modular Power Supply https://www.overclockers.co.uk/showproduct.php?prodid=CA-109-CS
Corsair Hydro H80i High Performance Liquid CPU Cooler https://www.overclockers.co.uk/showproduct.php?prodid=HS-014-CS
LG Flatron 34UM95-P 34" WideScreen Super-Wide LED Monitor https://www.overclockers.co.uk/showproduct.php?prodid=MO-106-LG
 
Sounds like the card is faulty. RMA sadly :( Any chance you could try the card on another PC (beg friends/family), just to rule out it being the PSU, as you are not getting "the display driver has stopped responding" error, which would normally be the case. It could be a faulty PSU.
 
When you chose the XMP profile for your RAM, did the motherboard definitely choose the correct voltage at the same time? My ASUS motherboard forgets to change it roughly 50% of the time it seems. Perhaps try raising that slightly if you are drooping too much on voltage, as that would lead to system instability too.
 
When you chose the XMP profile for your RAM, did the motherboard definitely choose the correct voltage at the same time? My ASUS motherboard forgets to change it roughly 50% of the time it seems. Perhaps try raising that slightly if you are drooping too much on voltage, as that would lead to system instability too.

Yup set at 1.65 volts

pgi947 said:
Updated motherboard bios?

yup, ver 1002 updated this morning.
 
managed to get elite dangerous to run for 10 mins with the core frequency set to 920 instead of 1020 and memory at 6750 down from 7000, temp got up to 81 deg C, seems awfully hot for a board not even running at stock let alone clocked, does anyone know how hot these run normally?
It's the first time i've ever used a gfx card utility and i'm having to use it to underclock the card.

Me thinks the board is iffy.
 
Check if the fans are spinning up properly. Those temps seem far too hot. Maybe set a profile in MSI afterburner and put the fans to max speed, just to see if it still does it.
 
Agree with Greg, I had a direct cuii cooler on an R9 280X and temperatures were much better. Try running your graphics card fan at 100% in MSI Afterburner, you should be able to hear the fans running. What case do you have?
 
Fans are definitely running they were rather loud, turning them up to max dropped the temp to 78 degrees, didn't want to risk running it any longer, i did try the onboard but it was very flickery and had a lot of artefacts but tue hdmi cable i used was very long will try again with a dvi or shorter hdmi
 
Sounds like the heatsink isn't sat on the gpu properly to me if the fans are still working. The temperature should be no where near 81C unless your ambient temp is very warm. My 2 evga 780 ti superclocks don't even hit 81C and they are SLI'd using the reference coolers and at 980 core each as a factory overclock.
 
well the onboard 4600 outperforms the gtx780ti simply by the fact that it works, i've been able to get it to run a few loops of 3dmark and elite has worked without crashing, ok the performance isn't there but it's enough tfor me to firmly put the board at fault so I have requested a RMA for it, next thing I have to decide is do i go for a replacement or go for something else.

I'm tempted to try a R9 290X as it appears that amd have there act together more than they have done so for a while, the last radeon I had was a rage fury maxx great card but catalyst drivers were on occation quite painful!

Looks like i have some thinking to do.

Thanks for the suggestions :)
 
Depending on what the RMA conditions are (so straight swap, offer of another brand or refund etc), its hard to give advice. I'd probably get another one if it was me and the first two options where on the table, but if it was a refund, I'd buy a 750ti to bide my time til the 880 release later this year and sink my money into that instead.

If you have the itch to jump ship to AMD though, the pricing on the 290 cards at the moment (the none x variants) are extremely hard to resist.
 
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