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Gigabyte 480 super oc RMA issues

Ste59w

Ste59w

Ste59w

Associate
Joined
25 Jul 2009
Posts
383
Hi guys,

Have 1 year left on a gigabyte 480 super overclock warranty. The card has never really performed at the stock settings, artifacting badly in games etc. I put up with the issue by reducing the core clock, but the problem has gotten worse so i decided to RMA it this week.

Gigabyte have responded to say its faulty and cannot be repaired so they will replace it. However they want to send me a 570 super overclock as the replacement. This wouldn't usually be an issue I assume for most people as the cards do seem to benchmark pretty similar (with the 480 being slightly faster if anything?).

However i game with 3 monitors at a high resolution and the 570 is lacking the VRAM of the 480. Do you think this will be an issue as I recall when researching which card to buy that I ended up choosing the 480 for this very reason as some thought my performance would suffer with the 570 due to the lower VRAM.

Anyone got any experience with gigabyte rma and any comments on my situation etc? Thanks.
 
Yea you ain't the first that only got offered only a GTX570 by Gigabyte as replacement for a GTX480 SOC...have seen other member in the same position.

I'm afraid your best course of action is probably only limited to (hopefully) getting a new GTX570 as replacement, sell it off, and then get something faster while you are at it. If you are able to sell the card for may be £90-100, and paying another £100 ish to upgrade to a 7950 3GB wouldn't be too bad (considering you most likely wouldn't get £100 for selling a 2nd hand GTX480 anyway).
 
Update -

Got offered a 570 Super overclock edition as a replacement which I accepted. I did ask for a 580 as a replacement quoting the memory bandwidth as an issue but they wouldn't budge. Overall though quite happy with the 570 super oc obviously :)
 
Ste59w said:
Update -

Got offered a 570 Super overclock edition as a replacement which I accepted. I did ask for a 580 as a replacement quoting the memory bandwidth as an issue but they wouldn't budge. Overall though quite happy with the 570 super oc obviously :)
Click to expand...
Well, so long as you are happy with it.

I can understand why they would refuse to offer a 580 to replace the 480...did you try to negotiate like may be offer £20-£30 extra to for getting the 580 instead of the 570? But guess it's too late now if you didn't ask.
 
you've done the right thing, if all else you can try the 570 if it works fine, great, if not sell it and do as suggested above and get a 7950
 
same here :(

personally still don't think like for like - but since I didn't buy direct from Gigabyte - no recourse - at least I now have a working GPU

my 570 SOC clocks well too - 950/2300 is no issue on it

yes - faster than my 480 - but I'm sure its more stuttery etc due to the VRAM constantly being maxed out (in practically every game)

more annoying - (I winged about this before) - I bought the 480 SOC in a Overclockers sale to REPLACE a 570 ... for the main reason of the EXTRA VRAM

so how annoying is that !

Ste59w - you could also argue that the 570 they are replacing your 480 with does NOT have the Ln bios either ... so thats another feature you are loosing out on - that you may or may not have bought the 480 SOC for ...
 
Marine-RX179 said:
Well, so long as you are happy with it.

I can understand why they would refuse to offer a 580 to replace the 480...did you try to negotiate like may be offer £20-£30 extra to for getting the 580 instead of the 570? But guess it's too late now if you didn't ask.
Click to expand...


AFAIK Gigabyte specifically state that they won't allow you to pay extra for an "upgrade"

I'm interested to see why you don't think a 580 (say the non SOC version) is not a fair like for like vs a 480 SOC ?

remember the 480 SOC was their absolute top end card, clocked at 810 - which most reviews at the time stated that it was effectively very very near to a stock 580
 
Not that I understand it well, but the differences I noted were :

less video memory
less memory bandwith / smaller memory bus
poorer performance once you add higher levels of anti-aliasing
less texture mapping units / texture rate
less render output processors
less shading units
less pixel rate
less floating point performance
no dual bios
no Ln bios
 
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Done. :D

The only reason I can think of why the 570 seems to be faster than the 480 in most reviews I've seen / read, must be due to the higher clocks. I mean, there's nothing physically 'superior' on the pcb, is there?
 
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It's unfair to replace the 480SOC with a 570, at the time the 570 was equal to a standard 480 and the SOC was very close, if not equaling in some reviews, to a 580.
 
problem is - as with any RMA type activity - if you choose to go direct to the manufacturer - you've no real leg to stand on

the only contract you have is with the company you bought the product from

its the risk you take unfortunately :(
 
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