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Gigabyte 580 GTX OC special edition ... problem!

Soldato
Joined
17 Aug 2005
Posts
2,828
Location
SW Scotland
Hi

Just purchased one of these:
http://www.overclockers.co.uk/showproduct.php?prodid=GX-081-GI&groupid=701&catid=1914&subcat=1812
To replace my MSI 460 GTX HAWK

Removed all Nvidia drivers, ran Driver Sweeper etc. (as I would normally if changing a card). Removed old card, installed new card, installed latest Nvidia drivers.

Ran the usual battery of tests (3D mark 2001 thru 3Dmark11, AVP demo, Stone Giant 30 minutes OCCT etc.) and all appeared well. Until....

Ran Heaven DX11 benchmark 2.5
I randomly get the following error:
D3D11Appwindow::swap-window(): device removed

GOOGLEd this and the only comments I could find seem to point to not enough voltage to the GPU (what!!!!!!!!).

Tried playing Crysis2 for a while and after about 5 minutes or so, screen goes black and I get the dreaded:

Display driver nvlddmkm stopped responding and has successfully recovered ... and have to end Crysis2 via Task Manager.

Question... could both of these be GPU voltage related???

The Gigabyte card only has a tiny OC on it. From looking at Afterburner the GPU voltage would appear to be 1v. Anyone know if this is on the low side for a 580 GTX???

I've tried increasing it to 1.025 and managed 3 consecutive runs of Heaven benchmark. But then again, it would sometime run through OK at 1v.

Rather lost the will to live (or rather test Crysis2 any more at the moment).

Any help / suggestions would be very welcome.

Always a shame when you splash out this much cash to replace a card that was working faultlessly (IE. never an issue with the 460).

Life................

PS. Temps appear fine and even with slight voltage bump never go much above 60C.
 
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I know it's somewhat different but the MSI GTX 580 Twin FrozR II/OC 1536MB runs at a standard 1.025 volts with it's latest bios.

Have you checked to see if their is a newer bios on the Gigabyte website?

I've had a quick look at Gigabytes site and the only download they appear to offer is the Nvidia driver (ver 266.77). Unless there is somewhere else to look!?
 
Just edit the bios and increase the voltage a little..

I did this with my two MSI GTX 580's.I increased mine to 1.025

Hi...

What did you use to edit the bios with?

I've had a quick look at NiBiTor and it can't seem to read the BIOS. I tried saving the bios with GPU-z and tried loading this into NiBiTor but not much information appeared, other than general stuff (bios name/no. etc.).

PS. Thanks for your reply, you beat me to it.
 
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Chaparral

WOW... just had a quick read through of the flashing guide. Got to admit that I don't think I'm up to that level of tweaking! Happy with a tool like Afterburner, but I think I would be too worried about messing something up at this sort of level. A classic case of know your own limits I suppose.

Everyone's nightmare I suppose, random issues with a new graphics card. I've just got a bit complacent as my last few cards have all fine from the go get.

So that really only leaves me with 3 options:

1) Leave as is with the voltage bumped in Afterburner.
2) RMA. Only problem here with a random (ish) problem like this. Is that they could loop something like 3Dmark Vantage for an hour and not see a problem. Only Heaven, or actually playing an intensive game like Crysis2 appears to show it up! Always the possibility I suppose (remote though I think it is), is that it could be some other problem in "my" system somewhere!!! So I could be lumbered with two way postage etc. and still not a 100% functioning card.
3) Return under DSR.

Much as I'm not happy about it. Option 3 looking the best at the moment.

Why do manufacturers release cards with a low VID like this and then OC them out of the box!? There seem to be any number of posts about this sort of issue. The Gigabyte 480 SOC jumps to mind here!

Life.
 
I've done a bit more digging on the issue of GPU VIDs and there are quite a few posts along these lines. MSI look to have updated the VIDs on a number of their cards, including the 580 (up to 1.025v I believe! bit suspicious this!). They even offer an updated BIOS on their WEB site. A shame that Gigabyte have not followed suit!!!

Looks like I shall be removing my new card and returning it.

Best part of 2 days fannying around...not a happy man.
 
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chaparral

Sorry... I thought you had the twin frozr 580 for some reason. That's what I had been looking at. Think this is what I may end up with eventually. Never had a problem (up to now) with the 460 frozr. I've got the 460 installed and just re-testing, paranoid I am. And it does run slightly hotter than the Gigabyte 580. Just a shame I can't get it 100% stable on stock volts (the 580 that is).

See http://www.msi.com/product/vga/N580GTX-Twin-Frozr-II-OC.html#?div=BIOS says "improved GPU stability".

Plain and simple... I think they are in a lot of cases putting too low a voltage through these cards! I just think it's plain wrong to expect the average (or a lot of enthusiasts come to that) buyers, to mess around with the BIOS to get their card stable.
 
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I know it's somewhat different but the MSI GTX 580 Twin FrozR II/OC 1536MB runs at a standard 1.025 volts with it's latest bios.

Have you checked to see if their is a newer bios on the Gigabyte website?

Hi was yours running with the higher vid when you bought it? or did you have to flash it using the BIOS off MSI's WEB site?
 
O'well... looking like the MSI 580 twin frozr is at least running with a half decent vid. Think that will be on the shopping list once it comes back in stock.

PS. Re-installed my MSI 460 HAWK and that's running fine, Crysis2 for an hour and no issues.
 
Welll... decided in the end to get an MSI 580GTX Twin Frozr. Came today and it appears to have passed three runs of Heaven bench mark, which the Gigabyte would not at stock volts (usually fell over during the 2nd run). Early days testing wise, I'll give it a good thrash over the next few days and see how it goes.

The MSI card appears to have come with a stock vid of 1.038v
Now I wonder if the GPU voltage varies from batch to batch? or have they taken note of the number of complaints when the card was first released (where a lot of folks had a vid of 1v and the card was not stable)!?

Does not appear to run quite as cool as the Gigabyte card.
MSI card 36C idle and 68/70C under load. But quite a bit warmer up here at the moment than when I was testing the Gigabyte card.

I can't help noticing as well, that the default fan profile does not appear to be as aggressive as on the MSI 460 Hawk that it replaces.

PS. Guess which is the 580 in the picture below!

004.jpg
 
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