Gigabyte GPU warranty - what's required?

[spoon]

So if I was to RMA my card with Gigabyte - what would they require these days? Is serial number enough?

Also can I RMA directly with the manufacturer or do I need to go through the original place of purchase?

 

[spoon]

To make things interesting here is the reply I got from Gigabyte:

There is no warranty on 2nd hand goods bought privately from such sites like E-Bay. Warranty is not transferable and stays with the original owner only. Item would only be accepted for repair attempt only and not replaced if non repairable.

Gigabyte goods should only be bought new from our official UK dealers/sellers only.

This certainly puts things into perspective then buying second hand GPU and talking about warranty..

 

[spoon]

I thought their rep said it was done on serial number?

This is exactly what I assumed - not only you won't have warranty but even for repairs you'd need to contact original place of purchase..

EVGA sounds like a much better solution.

Someone should put a spreadsheet together with do's and don'ts for warranties on GPUs I think

 

[spoon]

Post #5

https://forums.overclockers.co.uk/showthread.php?t=18734798&highlight=username_Gigabyte-Gaming

Thanks for clearing it up

 

[spoon]

I said before this why we love evga

That's what I'm thinking too - my next card will surely be EVGA!