I hope this post doesn't break forum rules as I'm not discussing the rights and wrongs of posting copyrighted material, just looking for advice on getting out of a situation with Giganews that's not of my doing.
I've been with Giganews for 10 years and have always been pleased with the service and price. I have only ever used the service for downloading stuff (Linux builds and demos) and have never posted a single byte.
This week they have sent me a set of DMCA takedown notices because I have allegedly posted an episode of an HBO series and the studio has ordered them to issue warnings. The third email states that my account is suspended for postings. Funnily enough, tonight another set of emails landed so I am now apparently posting from a locked account!
My PC is clean (I'm an IT pro so I know what is good practice) and nobody else has access. Having had one round of support with them (clean your pc, it's your fault blah blah) I have a feeling I'm not going to get very far with them as regards clearing this up so I wondered what alternative companies there are that are trust worthy?
I've been with Giganews for 10 years and have always been pleased with the service and price. I have only ever used the service for downloading stuff (Linux builds and demos) and have never posted a single byte.
This week they have sent me a set of DMCA takedown notices because I have allegedly posted an episode of an HBO series and the studio has ordered them to issue warnings. The third email states that my account is suspended for postings. Funnily enough, tonight another set of emails landed so I am now apparently posting from a locked account!
My PC is clean (I'm an IT pro so I know what is good practice) and nobody else has access. Having had one round of support with them (clean your pc, it's your fault blah blah) I have a feeling I'm not going to get very far with them as regards clearing this up so I wondered what alternative companies there are that are trust worthy?