Going to Apple dealers

Jon12345 · 25 Jun 2009 at 09:28

I bought an ipod nano online but I think it might be faulty. Can I go to my local Apple dealership and get help there? Do they have some kind of deal with Apple for this?

Thanks,

Jon

Spleen Sauce · 25 Jun 2009 at 12:03

If they're an authorised reseller they'll usually be pretty good but don't usually have the facilities onsite to repair. Usually they'll just send it away to Apple on your behalf.

geekyEd · 25 Jun 2009 at 12:18

will probably be two weeks though. Normally with most things if you go to an apple store then its a straight swap instead of an organised refund.

Jon12345 · 25 Jun 2009 at 13:15

My local apple store just said to phone up apple since I will have 90 days of phone support or something. :S

VaderDSL · 25 Jun 2009 at 13:18

You get a 1 year warranty as standard, if it's broken ring up Applecare they can collect it and when they receive it they'll check it and send you a new one if broken, takes a while though, if you book an appointment for the Genius Bar at one of the stores you can pop in get it seen/swapped there if they have it in stock.