Goldring NS1000 issues

not if the fakes were supplied to play with the assumption they were genuine. Does play get their stock direct from Goldring ? , i just bought the Ns1000 from the rainforest a bit worried now :(
 
You got them from SuperFi then, as they are a Jungle site seller. Yet to see anyone with issues from SuperFi bought pairs. Although sales from Play far exceed sales from SuperFi, seeing that the majority of people were pointed toward Play, until this issue arose.
 
Just got mine from Play this morning and the noise reduction doesn't work, just creates a hiss in the right ear. Already printed a returns form, now to buy from SuperFi and see what happens.
 
Mint_Sauce said:
Just got mine from Play this morning and the noise reduction doesn't work, just creates a hiss in the right ear. Already printed a returns form, now to buy from SuperFi and see what happens.
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How long is your cable? It should be 1.0m.

I don't think play would knowingly sell fakes. These things do sometimes find their way into the supply chain somewhere though (as happened with my game a few years ago).
 
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Just noticed this: http://sellout.woot.com/forums/viewpost.aspx?PostID=4168165&PageIndex=2&ReplyCount=54

Reports of people complaining about the Phitek Blackbox M10 (Phitek make the NS1000s for Goldring). Reports of recent bad batches, cracking etc.

Is the problem at the OEM? Do we need to look out for bad batches of Goldring, Panasonic, Audio Technica, Creative etc etc (Phitek make headphones for all of them) noise cancelling headphones?

More reports: http://www.geekzone.co.nz/content.asp?contentid=8051

From another forum:
Hi all,

I am working for Phitek, the company that designed and marketed the Blackbox products.
I read your comments and I thought it would be good to give you some explanations.

Christelle indeed left the company a couple of months ago. That is probably the reason why some of you never got any reply from her directly.
However, we usually reply to any customer queries coming through [email protected].
We really care about customer satisfaction. That is the reason why we are always happy to receive customers comments and to give them explanations when it is needed.

The plastic issue is actually a legacy manufacture problem that we know for the M14.
The plastic is cracking but can also become even worse when consumers use cosmetics. Indeed the use of hair gel or perfumes for instance when wearing the Blackbox M14 leads to a chemical reaction that make the plastic be more cracking.
The next production of the M14 will solve this problem but meanwhile we do not have any problem for replacing them as it is a known manufacture issue.
I cannot tell you yet when the new version (that will not be different except for the type of plastic of the caliper) will available but that will definitely be for 2008. I will leave another comment on this discussion to let you know when the new stock is available.

I know about the problem that "ssc" had (please refer the comment he sent the 24-JAN-2008). I remember that the replacement has been executed last week.

Finally, regarding to the comment that "timfitz" wrote the 2-APR-2007, I want to say that Bose and Phitek are 2 different entities. Phitek is a New Zealand company, based in Auckland, that designed its own technologies. By the way the ANR technology - the noise cancellation used for the Blackbox C14 and M14 - is a Phitek Trade Mark.

Should you have any question, please feel free to contact us at [email protected].
Customers testimonies and comments are also always welcome!


Clement
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http://www.geekzone.co.nz/content.asp?contentid=7095
 
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Uriel said:
How long is your cable? It should be 1.0m.

I don't think play would knowingly sell fakes. These things do sometimes find their way into the supply chain somewhere though (as happened with my game a few years ago).
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I didn't measure it and it's all packed away and wrapped up now. The headphones didn't look fake, everything about them seemed legit but then I guess fakes are getting better these days so who knows. :)

New ones should be here on Monday from Superfi so I'll let you know if they're the same or not.
 
I'm sorry to hear that you've had problems with the ns1000's Mint Sauce:mad:, although I am sort of relieved that it's not just me that has had issues recently. It's interesting to hear about the Phitek issues, let's hope that Superfi's stock is from an earlier batch. I'm still waiting for my refund from Play, they haven't even acknowledged receipt yet though.
 
Got mine a day or so ago from the rainforest superfi and have no complaints , cable is a meter long and Nr works in both ears with a small hiss which is very effective :)
 
TheJediWookie said:
I'm sorry to hear that you've had problems with the ns1000's Mint Sauce:mad:, although I am sort of relieved that it's not just me that has had issues recently. It's interesting to hear about the Phitek issues, let's hope that Superfi's stock is from an earlier batch. I'm still waiting for my refund from Play, they haven't even acknowledged receipt yet though.
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Yeah, hopefully others will read here and avoid buying from Play and save wasting their time, something odd going on there it seems.
 
Uriel said:
I wasn't talking about the 1.8m to 1m reduction. There's been a case of someone returning a set to Play then getting a replacement from Superfi via Amazon. The replacement set was fine but they did notice that the cable on the good set was slightly shorter.

Edit: bad batch or fakes? Either way let's see if we can find ways to identify them. Measuring the cable seems one way. Any other thoughts? Macro photos of certain parts?
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That would have been me. The cable I use now is longer from a previous bad pair I bought. The shorter cable came with the good pair.

I truely believe that play just have a very large and very bad batch. My "rainforest" pair worked fine straight away with no issues. I believe that pair went through the "rainforest" from superfi.
 
My NS1000 came from that island but several months ago. I have never had a single problem with them. Both ears are the same loudness and there are no cracks on the headband despite myself having a large head!

I can only presume that there has been a bad batch (hopefully) or quality has deteriated badly in general.
 
Got my NS1000s from Superfi this morning, they're perfect and have the shorter cable. Although I didn't measure the last cable this one is shorter, too short in my opinion!

I don't think the ones from Play are fakes, the packaging is exactly the same down to the sticky tabs used to seal the box. Maybe they have different factories supplying them and one is having manufacturing/QC issues and could also explain why the cables are different.
 
Mint_Sauce said:
Got my NS1000s from Superfi this morning, they're perfect and have the shorter cable. Although I didn't measure the last cable this one is shorter, too short in my opinion!
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Same as I thought, I wonder why they are making them so short? Mine was basically unusable unless I moved right next to my PC itself, even then it was tight.
 
smeaney said:
Same as I thought, I wonder why they are making them so short?
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They aren't designed for use with computers but use with a PMP when travelling, in which case a 3m cable is an annoyance.

On the flip side the DR150s are designed for home hifi use and thus have a long cable.

You need to buy an extension cable, my recommendation is the Fisual 3m jack extension (male to female). Costs £5 (maybe more due to VAT) and is fantastic. Fisual are pretty well reguarded as one of the best cheap audio cable brands, I certainly have no complaints!
 
Yeah - I got the original 1.8m cable and am considering getting a shorter one for use when I'm doing household chores.
 
Hi, I also ordered the NS1000 from play and had a similar problem to that reported by Mint_Sauce - namely that the cancelling circuit had no effect other than to introduce a loud hiss in the right earpiece (and a faint, more distant hiss in the left one). My cable was 1.5m or thereabouts. I'm sending them back.

Other than not working properly :rolleyes: I found the passive sound to be fine, the plastics to be ok (in the 5 mins they were out of the box) and the comfort to be good.
 
Might be better to get a refund and buy some from SuperFi. Some people have had multiple replacements from Play that have gone the same way as previous faulty pairs.
 
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