Google mail problems.

GSDog · 1 Feb 2009 at 13:22

Hi all.

I setup a new email address using Google mail for my Dad but for some reason someone/something keeps changing or deleting his password.
I chose a very secure password and it was working fine in Windows Mail in Vista but the next day it started asking for his username and password and wouldn't accept it. I then go to the google mail site and it won't let him sign in. I have to reset the password every time.
This has happened about 3 times now, each time I chose a different secure password. It's only me and him that knows he has this email address so it's very unlikely that it's been compromised.

Any idea why this is happening?

gumbald · 1 Feb 2009 at 15:15

Secret question?

GSDog · 1 Feb 2009 at 16:23

I did use the secret question to reset the password and I can access his account once the password has been reset, but I don't understand why I have to keep resetting his password. It's as if someone keep changing his password! :confused:

theheyes · 1 Feb 2009 at 17:17

What he means is, is the answer to the secret question easily guessed?

yashiro · 1 Feb 2009 at 17:26

If you're blocking scripts and cookies you will not be able to log into googlemail.

GSDog · 1 Feb 2009 at 20:16

theheyes said:
What he means is, is the answer to the secret question easily guessed?

No, and nobody knows about the email address yet anyway. I checked the last account activity and it shows nothing suspicious.