Google Pixel 6/6 Pro

That's great thanks guys, will give those suggestions a try. I bought mum a cheap honor x6b phone to tide her over and have an appt at ismash on Friday as the ebay seller is not willing to help with anything, no surprise there.
 
Took the
Just a random one guys , not sure if anyone can help.

I bought a pixel 6 for mum from Ebay at Christmas and it was described as excellent condition ex display unit and to be fair it was in perfect nick brand new practically.

Mum let it drain to 0% few days ago and it shut off, since then it refuses to charge, turn on or anything. It's basically dead.

I've tried pretty much everything I've read on the internet, different chargers, multiple different button combinations, leaving it charged for hours etc but it still refuses to do anything.

Could it be a case of the battery being totally fried? Or something more serious like motherboard?

I don't mind bringing it to ismash to get a new battery put in if that's what will fix it. I've messaged the Ebay fella but no response yet.

Any ideas?

Thanks for any help.
Took the phone to Ismash and the repair guy confirmed that the logic board is dead. He tried sticking in a new battery and nothing, says that the voltage jumps to 1.4 to 0 and back and forth.

Pretty ****** as I bought this from Ebay business seller listed as new condition- ex display for Xmas, it listed no warranty just the usual 30 day ebay guarantee and now the seller is ignoring me, even though he is a pretty big seller with 11k feedback and registered since 2002.

Wondering is there anything I can do? Surely a phone listed as new condition should be expected to work longer than just under 3 months.

Anyone any advice? Thanks a lot!

Bought mum a cheap honor x6b in the mean time and she's happy enough with that.
 
Thanks mate, have started a paypal report as the seller is completely ignoring me. Will see how it goes! Thanks for the help.

Probably better doing it via Ebay (Resolution Centre) instead of Paypal, Ebay and Paypal are now totally different companies.
Paypal these days are only the payment handler and you will probably find that they'll do nothing (as they did for me in a similar case last Nov).

I then raised the case with Ebay and got resolved there pretty well actually.
 
Probably better doing it via Ebay (Resolution Centre) instead of Paypal, Ebay and Paypal are now totally different companies.
Paypal these days are only the payment handler and you will probably find that they'll do nothing (as they did for me in a similar case last Nov).

I then raised the case with Ebay and got resolved there pretty well actually.
Thanks mate will give them a buzz today.
 
A subset of Pixel 6a phones will require a mandatory software update to reduce the risk of potential battery overheating. The update will enable battery management features that will reduce capacity and charging performance after the battery reaches 400 charge cycles. We’ll contact impacted customers next month, with all the information they need to address the issue.

 

Just had the email notification for my Pixel 6a, opted for the $100 payment from Payoneer very easy to setup up and £71.71 was transferred into my account in under 10 mins.

Seems they have used cheap batteries in all the a series pixels so just grabbed a pixel 9 from the rain forest for £505 with the £200 cashback and the £71.71 seems an okay upgrade @ £234 /
 
I've had the email to from Google about my 6a, had it 3 years now. So I think I will take the $150 Google store credit and trade my phone in as well for £84. Plus I can get 10% off Google store with blue light. So an early birthday present I think.
 
I've had the email to from Google about my 6a, had it 3 years now. So I think I will take the $150 Google store credit and trade my phone in as well for £84. Plus I can get 10% off Google store with blue light. So an early birthday present I think.

Might send mine into CEX wondering if they can detect its one of the faulty battery ones? Mines on 344 recharge cycles might get away with it as the forced battery update shouldn’t activate on the phone until 400 recharge cycles.

Thinking about it they've only got to check the IMEI on google to see if its affected and been paid out so probably no trade in value?
 
Last edited:
Might send mine into CEX wondering if they can detect its one of the faulty battery ones? Mines on 344 recharge cycles might get away with it as the forced battery update shouldn’t activate on the phone until 400 recharge cycles.

Thinking about it they've only got to check the IMEI on google to see if its affected and been paid out so probably no trade in value?

Worth trying.

£70 compensation is a little tight considering Pixel 7a owners received several hundred.
 
Last edited:
Well I went for the Google store voucher for a phone upgrade, I didn't get $150. I got £150, plus £84 for my old phone. So I was quite happy as I only paid £350 for it 3 years ago.
 
Yeah, would be interested to see if CeX would honour their website offer - at the moment they're offering £85.

I've also had the email, but was tempted to take the cash; the Google store is the most expensive place to buy a 9a from (for example) - SIM Free is £500, whereas others are selling it ouright for £440, or even £450 over 2 years with a SIM plan, so seem cash is the best way to go.
 
This is worthwhile bearing in mind - I took the cash option, and got £71 (converted, minus 2% handling fee via their handling platform).
It looks like if you take the credit option, it's the full £150.

As mentioned, this may not be in your interest depending on whether you're planning to buy from Google or not.
 
Back
Top Bottom