Got a bottle of bad Frijj

shauncr91 · 2 Jul 2013 at 20:34

Bought a bottle of Frijj this evening from ASDA which is marked as being in date on the bottle (20/07/13), but it is clearly out of date. It tastes absolutely rank and smells really sour.

Is it even worth ringing the hotline on the bottle? If anyone's had a similar problem what are they likely to do?

I really cba to drive back to ASDA over the sake of a £1.25 milkshake.

Kosmiche · 2 Jul 2013 at 20:34

Normal.

davido_labido · 2 Jul 2013 at 20:36

Wouldn't even bother. It's a quid an a quarter.

Kosmiche · 2 Jul 2013 at 20:37

I think the new emergency number (101 or something) is just right for this.

Dis86 · 2 Jul 2013 at 20:39

Did it with some McCoys once...

They sent me 30 bags as an apology!

DirtyJester · 2 Jul 2013 at 20:40

Drink it and die, that will teach them....

shauncr91 · 2 Jul 2013 at 20:40

DirtyJester said:
Drink it and die, that will teach them....

Might do it outside their HQ, burning monk style.

Youstolemyname · 2 Jul 2013 at 20:41

I emailed muller after getting no crispy balls in a crunch corner. Told them it ruined my day as I was looking forward to their chocolatey and toffee flavoured treat and they sent me a load of vouchers.

Ring Friij and tell them

HecFam · 2 Jul 2013 at 20:41

Had a bad bag of skips once, very stale.

I cried for about 30 minutes, but after that i continued with my day regardless.

Participant · 2 Jul 2013 at 20:42

shauncr91 said:
Is it even worth ringing the hotline on the bottle?

That depends on whether a few more bottles of Frijj is what you really want in exchange for five minutes of your life.

T345 · 2 Jul 2013 at 20:42

Ring them. Make up something like, "My son was really looking forward to this after school!"
They will usually be sympathetic.

unwashed potato! · 2 Jul 2013 at 20:50

change it to something you buy more often and more expensive and you'll get vouchers for stuff you're more likely to use and save more money.

Suarez7 · 2 Jul 2013 at 20:52

Write a ten thousand word letter on why stale frijj could end the universe.

Castiel · 2 Jul 2013 at 20:53

Is that not how Frijj is supposed to taste?

mattyfez · 2 Jul 2013 at 20:55

I once bought a bottle of milk that was sour. I'm still not over it, and i have nightmares and sometimes wake up in the middle of the night with a cold sweat, screaming : "please god! Why me?"

dekez · 2 Jul 2013 at 21:02

Ah, that moment when your mouth starts watering, you unscrew the lid, peel back the foil film, lick your lips and take a big swig. Then you realise the devil has just taken a **** in your mouth.

PeterNem · 2 Jul 2013 at 21:06

Participant said:
That depends on whether a few more bottles of Frijj is what you really want in exchange for five minutes of your life.

At £1.25 a go, a voucher to the value of a few bottles is probably worthwhile of 5 minutes effort. Let's assume they send him a voucher for £5 worth of product. If he regularly buys Frijj anyway that £5 cost avoidance against future purchases is as good as £5 in additional earnings.

I always have complained in these types of situation when I've been left dissatisfied with the quality of a product. I've pretty much always had a positive outcome and therefore will continue to complain.

He could have pretty much have written and sent an email (no need to pay for a stamp) in the time it took to write his forum post!

Participant · 2 Jul 2013 at 21:16

Very good peternem, however you've ignored the factor of whether you'd actually want to drink any more of the crap, which was my point really.

MooMoo444 · 2 Jul 2013 at 21:18

Frijj is nice, I love the vanilla one.

shauncr91 · 2 Jul 2013 at 21:19

Participant said:
Very good peternem, however you've ignored the factor of whether you'd actually want to drink any more of the crap, which was my point really.

It tastes good?