Got my Benq FP241W

AFK_Matrix · 21 Mar 2009 at 00:50

Well my Benq arrived and it is a beautiful screen and I actually don't mind the buttons being on the side, makes the front look really nice.

It sits a bit higher on its stand than my Dell but this is fine. The brightness was a bit much on first using but after a bit of twiddling its fine.

BUT for the first time in having flat screens it looks like I have a dead sub pixel as its stuck on green :mad:

I am assuming I can't do anything about this? I have tried massaging the screen etc. It only shows on black screens and is around 4cm off of the bottom of the screen. My problem is if the online shop i bought it from will take it back they have none in stock!!! Bloody annoying lol!!

gnr26 · 21 Mar 2009 at 17:53

Same for me mate, I bought one from other shop last week, same 1 stuck green pixel, blacklight bleed in a dark room especially and to top it off the monitor makes an intermittent sound, the same type of sound you get when you place a hand under the base of the monitor and pull it towards you, that crinkle sound, it's that sound with a hint of a click sound, big waste of money so far.

inph · 21 Mar 2009 at 18:28

Try JScreen and see if that unsticks it

toxic · 22 Mar 2009 at 14:43

AFK_Matrix said:
Well my Benq arrived and it is a beautiful screen and I actually don't mind the buttons being on the side, makes the front look really nice.

It sits a bit higher on its stand than my Dell but this is fine. The brightness was a bit much on first using but after a bit of twiddling its fine.

BUT for the first time in having flat screens it looks like I have a dead sub pixel as its stuck on green I am assuming I can't do anything about this? I have tried massaging the screen etc. It only shows on black screens and is around 4cm off of the bottom of the screen. My problem is if the online shop i bought it from will take it back they have none in stock!!! Bloody annoying lol!!

If its a brand new buy...get onto BenQ warranties....I had a dead pixel on my 241 when I bought it and they replaced it with a brand new LCD. But make sure its going to be brand new...not a 'refurbished' one

AFK_Matrix · 23 Mar 2009 at 13:54

Yeah I did think of phoning Benq but I found their Pixel warranty policy and it said something daft like 12 odd stuck sub pixels had to be present!!! Will give them a phone though as all they can say is no.

Been looking around for this screen again as I want a second one in April and its not looking to good

I really do hope their not discontinuing this screen in favour of the WZ version.