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Gpu issue (strange one)

Solus

Solus

Solus

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Joined
5 Oct 2006
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892
Location
Cardiff
It is my uncle's pc (quite old) - inspiron 530 desktop machine. Q6600, 3gb ddr2, ati radeon 2400 pro pci-e and sata hdd.

He recently had an issue when windows 10 updated to the latest creators update, the ati drivers stopped working. I offered to sort this out for him but he chose to buy a new card as support is obviously now lacking in Windows 10 for the legacy stuff.

He purchased a GeForce gt 1030 and I offered to install. The card went in and instantly got in to a boot loop, I reseated the card (coincidence) and then got in to Windows with the standard gpu driver.

Once the Nvidia drivers install I get a video tdr failure bsod. Safe mode works ok as the driver doesn't load, but sometimes it just loops anyway before that.

I even tried a different hdd with a fresh install and the same happens there. I think it' now a faulty card, so try it in my own machine, it works flawlessly.

What could be the issue here?
 
The mobo may require a bios update to fully support the card and with the age of his system there is not going to be a recent one.

Some newer systems needed a update to support the 980ti etc

What psu is in the system? Is it up to the job? Could always try a reset of the bios settings too
 
I've reset the bios and tried searching the dell site for bios downloads, they've literally retracted them all along with all drivers.

The card works fine on my p5k c2q, but that is generally built with better components.

My main thoughts are to do with power too, but being as the card only obtains power from the pci-e port, not the 12v additional connectors is this likely? I don't have a spare psu here to test, but the dell has a liteon psu with 2x 12v rails (12a on 1 and 18a on 2).

The box recommends a 300w psu for the card, this is a 350w, but one of the better ratings I'd say.
 
https://www.drivereasy.com/knowledg...ilure-blue-screen-error-solved-on-windows-10/

I googled TDR Video Failure, TDR stand for Time, Detection and Recovery so guess your uncle didn't uninstalled Radeon driver properly before installed GT 1030 card and then Geforce driver caused issue.

You will need to download and install DDU Display Driver Uninstaller to clean uninstall all trace of Radeon and Geforce drivers in safe mode then you can reinstall Geforce driver.

http://www.guru3d.com/files-details/display-driver-uninstaller-download.html
 
Solus said:
Thanks for that, unfortunately it's already on the latest (1.0.18) - the 1.0.2 is for the 530B/530SB.

All amd drivers have been uninstalled. I changed a registry value for TDR Delay from 2 to 8, I no longer get a blue screen but don't get any signal at all to the monitor.
Click to expand...

Have you uninstalled them using DDU in safe mode though?
 
Tried it with a fresh install on a 160gb drive I had laying around. Same fault occurs, so this is either bios or hardware related.

I steered away from a card with extra 12v input, but one that obtained power directly from the psu may have been more likely to work.
 
CAT-THE-FIFTH said:
It can actually be a BIOS level limitation - saw a video on YT where someone tried to upgrade an old HP and it appears HP had locked out cards which it did not officially support.

Edit!!

Here it is:

https://www.youtube.com/watch?v=ejyP8QJtDNc

Click to expand...

Wow, that's spot on exactly the same issue with this Dell to the letter. I'm surprised the Bitcoin miner solution didn't work if it is due to power delivery. Obviously all to do with the bios.
 
Okay, after much googling relating to the inspiron 530 I can confirm the solution.

There is 2x 1gb sticks and 2x 512mb sticks installed from stock. Remove one of the 512mb sticks and the graphics card works 100%.

May not make sense, but it does!
 
Found the reason. There must be some sort of memory bandwidth limitation on the board.

Once the memory is running in single channel things run fine with the new card, once in dual channel the card doesn't have the required bandwidth required of the motherboard.

I tested this by further removing the other 512 stick, this resulted in the board with 2x 1gb sticks in dual channel. The fault returned.
 
Yes, dual channel works with the standard vga driver, it's only when the Nvidia driver is introduced does it fail with dual channel
 
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