I posted this in the customer service part but thought I would post it here too for your opinions....
I had a 7990 card until recently and everything worked perfect for about 3 months....Then in the last week I started having issues where my screen would lock up... and the screen would either go black... go white... or I would have a rainbow of colours on the screen and the sound would loop. Also sometimes after it locked up and I restarted the pc it wouldn't find a signal on the monitor and I had to turn it off then turn it back on again a few times for it to detect it so once again I presumed that was because of the graphic card......So in other words it seemed like the card was failing and I sent it back for hopefully a refund.
Since last week I bought 2 x 290 sapphire tri x cards from you which have just come today... I put them in... Everything seemed fine with one card... put the second card in... everything seemed fine.. ran benchmarks ect with no issues then all of a sudden out of no where I got a black screen and the sound looped and then the fans on my card/cards went to max...so I had to restart the pc...tried benchmark again and got the same thing... So I reset the PC again...This time I had that no signal thing again on the monitor and it took me a few goes for it to eventually find the signal and get into windows.
That's the last thing I did and im now sending this message as its driving me crazy... Surely the mess of colours on the screen aka rainbow effect and the black and white screen was my 7990 failing but now since iv just had the signal loss thing again and a black screen with a sound loop opn these new cards I just bought again im really confused whats happening?
So I could really use some help here.
My PSU is the AX860 which I bought from you a few months ago... My cpu is a i5 3570k which I also got from you in a bundle... My monitor is the Benq 144hz monitor.
Thanks
I would like to add... Since my 7990 was getting the rainbow effect and it was fine for 3 months could it be that it actually was starting to die...I sent it back but haven't heard back from them yet so cant confirm it was knackered and that this issue I have now is similar but not actually the same and maybe a PSU issue and the fact an ax860 wattage PSU isn't enough to power 2 x 290 and a i5 3570k overclocked to 4.4...plus everything else I have in the case...From reading 2 x 290 would be about 600 or so watts plus my i5 3570k at 4.4 would be like maybe 200 max?
I really don't know to be honest.
I had a 7990 card until recently and everything worked perfect for about 3 months....Then in the last week I started having issues where my screen would lock up... and the screen would either go black... go white... or I would have a rainbow of colours on the screen and the sound would loop. Also sometimes after it locked up and I restarted the pc it wouldn't find a signal on the monitor and I had to turn it off then turn it back on again a few times for it to detect it so once again I presumed that was because of the graphic card......So in other words it seemed like the card was failing and I sent it back for hopefully a refund.
Since last week I bought 2 x 290 sapphire tri x cards from you which have just come today... I put them in... Everything seemed fine with one card... put the second card in... everything seemed fine.. ran benchmarks ect with no issues then all of a sudden out of no where I got a black screen and the sound looped and then the fans on my card/cards went to max...so I had to restart the pc...tried benchmark again and got the same thing... So I reset the PC again...This time I had that no signal thing again on the monitor and it took me a few goes for it to eventually find the signal and get into windows.
That's the last thing I did and im now sending this message as its driving me crazy... Surely the mess of colours on the screen aka rainbow effect and the black and white screen was my 7990 failing but now since iv just had the signal loss thing again and a black screen with a sound loop opn these new cards I just bought again im really confused whats happening?
So I could really use some help here.
My PSU is the AX860 which I bought from you a few months ago... My cpu is a i5 3570k which I also got from you in a bundle... My monitor is the Benq 144hz monitor.
Thanks
I would like to add... Since my 7990 was getting the rainbow effect and it was fine for 3 months could it be that it actually was starting to die...I sent it back but haven't heard back from them yet so cant confirm it was knackered and that this issue I have now is similar but not actually the same and maybe a PSU issue and the fact an ax860 wattage PSU isn't enough to power 2 x 290 and a i5 3570k overclocked to 4.4...plus everything else I have in the case...From reading 2 x 290 would be about 600 or so watts plus my i5 3570k at 4.4 would be like maybe 200 max?
I really don't know to be honest.
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