Hi all, I'm trying to help my brother with his laptop but it's beyond my expertise I fear.
Essentially when he tries to play a game his framerates are unplayable. Talking like 2 FPS. So this is presumably a graphics card fault. I ran some benchmark tests and anything involving the CPU seems to run fine, but tests that are GPU intensive perform very badly. He was previously getting decent FPS on the games he can no longer play.
All temperatures in the laptop are fine, max is about 60c. Drivers have been reinstalled multiple times and seem to be working as intended.
Our conclusion is that it's a GPU hardware fault. We're looking at replacing the GPU, this is where some help is really required please.
The laptop is an HP 8560p Elitebook. We're unsure as to whether the graphics card is discreet or not. I believe the GPU in question is a 6470M. Can this be replaced or do we need to replace the motherboard itself? He believes the motherbord model is: 646967-001.
Thank you!
Essentially when he tries to play a game his framerates are unplayable. Talking like 2 FPS. So this is presumably a graphics card fault. I ran some benchmark tests and anything involving the CPU seems to run fine, but tests that are GPU intensive perform very badly. He was previously getting decent FPS on the games he can no longer play.
All temperatures in the laptop are fine, max is about 60c. Drivers have been reinstalled multiple times and seem to be working as intended.
Our conclusion is that it's a GPU hardware fault. We're looking at replacing the GPU, this is where some help is really required please.
The laptop is an HP 8560p Elitebook. We're unsure as to whether the graphics card is discreet or not. I believe the GPU in question is a 6470M. Can this be replaced or do we need to replace the motherboard itself? He believes the motherbord model is: 646967-001.
Thank you!
