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Graphics card issues.

Emjay86

Emjay86

Emjay86

Associate
Joined
2 Apr 2011
Posts
1,075
Location
Wales
Hey guys,

I recently bought a GALAX GeForce GTX 970 OC Silent "Infinity Black Edition" 4096MB GDDR5 (about a month ago) and other than the driver problems everyone else has been having its been ok.

However I was just playing a game of Company of Heroes 2 when all of a sudden the screen went black, then displayed the 'no signal' message thingy on the monitor. My Logitech LCD was also frozen but the last reading was that the card was on 53 degrees celcius, I cant tell as to when that froze but I would guess its the same time as the screen went black.

Any idea what this might be?

I put it under graphics card as I assumed it was a card issue. Sorry if its not!
 
Im using a OCZ 1250W ZX series PSU and im running the latest Nvidia drivers as updated via Nvidia experience.
 
I have a very similar problem, I have a GTX970 OC II and whilst playing Elite: Dangerous on New Years Eve the machine just stops and now refuses to boot. When we manage to get it to boot to safe mode we change the drivers to the basic windows ones and the machine will boot first time every time. As soon as we install the proper drivers for it it stops working. I will be calling OC tomorrow and ask their advice. It had been working for about a month with 3 monitors with no problems until it updated the drivers the day before.
Typical it happened 5 minutes after the tech support lines closed on NYE.
 
Last edited:
ac931274 said:
I have a very similar problem, I have a GTX970 OC II and whilst playing Elite: Dangerous on New Years Eve the machine just stops and now refuses to boot. When we manage to get it to boot to safe mode we change the drivers to the basic windows ones and the machine will boot first time every time. As soon as we install the proper drivers for it it stops working. I will be calling OC tomorrow and ask their advice. It had been working for about a month with 3 monitors with no problems until it updated the drivers the day before.
Typical it happened 5 minutes after the tech support lines closed on NYE.
Click to expand...

Note -AMD not Nvidia experience. Do you have tuning software for the card? This can be used to control voltage and on these OC'd cards they can require >stock volts. When i recently installed new drivers I had the same problem, but noted that only when 3D kicked in. Solution was to go into safe mode, find the registry entry for the tuning software, and manually set the voltage (obviously by finding the correct values via google first) because the driver install obviously wiped that setting to 0. I also have an Intel/Nvidia setup and this has never happened on that. Just another avenue to explore!
 
CapitalOne said:
Note -AMD not Nvidia experience. Do you have tuning software for the card? This can be used to control voltage and on these OC'd cards they can require >stock volts. When i recently installed new drivers I had the same problem, but noted that only when 3D kicked in. Solution was to go into safe mode, find the registry entry for the tuning software, and manually set the voltage (obviously by finding the correct values via google first) because the driver install obviously wiped that setting to 0. I also have an Intel/Nvidia setup and this has never happened on that. Just another avenue to explore!
Click to expand...

Thanks for this, I have not knowingly installed this software, I will give OC a call tomorrow morning to see if they can point me to the correct values / software to alter.
 
I have to be honest but since upgrading from 2 580's to a 970 ive had no end of problems. I went from a machine that was working perfectly fine to one thats buggy as hell with all manner of issues in games. If my 2 580's werent on a waterblock I would have put it back in by now.

The software has just been outright appauling from what I can see. Hardware seems pretty decent which is a shame.

Hopefully it will be resolved soon. Kinda irritating 'upgrading' a machine to only end up taking steps back.
 
Result of contacting OC Support was to sent the card back and they sent me a replacement. That arrived this morning and all is working again fine. They said on the phone to try the latest drivers (which we had) and after that they just said that they would replace it.
 
ac931274 said:
Result of contacting OC Support was to sent the card back and they sent me a replacement. That arrived this morning and all is working again fine. They said on the phone to try the latest drivers (which we had) and after that they just said that they would replace it.
Click to expand...

Fingers crossed it goes well for you!

If it happens again to mine I will be doing the same.
 
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