• Competitor rules

    Please remember that any mention of competitors, hinting at competitors or offering to provide details of competitors will result in an account suspension. The full rules can be found under the 'Terms and Rules' link in the bottom right corner of your screen. Just don't mention competitors in any way, shape or form and you'll be OK.

Green Lines on New 390

G-Man

G-Man

G-Man

Soldato
Joined
17 Oct 2002
Posts
3,737
Location
Scotland
Got a 390 today and after installing drivers the screen gets all sorts of green lines/dots all over it. Perfectly fine before AMD drivers are installed.

Hardware failure?

Screenshot
 
Edit: beat me too it :) ^^^^^^

If the first image in a screenshot (and has no graphical artefacts) then its probably not the GPU its self, more likely to be the screen, cable or output connector on the GPU.
 
Problem persists on a different monitor. Don't have another DVI cable to test and the card only has DVI/HDMI/DP.

Managed to shoehorn it in my TV via HDMI and theres no lines so it does seem like its either the cable or the DVI port (or some dodgy setting my monitor doesn't like even though its been fine with a 270X for nearly 2 years?)
 
Last edited:
G-Man said:
Problem persists on a different monitor. Don't have another DVI cable to test and the card only has DVI/HDMI/DP.

Managed to shoehorn it in my TV via HDMI and theres no lines so it does seem like its either the cable or the DVI port (or some dodgy setting my monitor doesn't like even though its been fine with a 270X for nearly 2 years?)
Click to expand...

It is a different GPU with a Different scaler, it could be using the Cable in a different way to the 270 and its shown up problems with it.
It is more likely tho that its a problem with the DVI port on the card.

Cheapest option (Before sending it back) get a brand new DVI Cable, if its still doing it send the card back for RMA.
 
Last edited:
After trying various cables/adaptors it turns out it actually does it on the TV via HDMI as well IF the TV is the only display.
If the monitor and TV are both connected the TV is fine.
Think I'll have to start the RMA process cause thats 3 displays, 2 cables, 2 input sources and even using an DVI>HDMI adaptor to plug the monitor into the HDMI port with no joy. Also does it on the other monitor via HDMI.
 
G-Man said:
After trying various cables/adaptors it turns out it actually does it on the TV via HDMI as well IF the TV is the only display.
If the monitor and TV are both connected the TV is fine.
Think I'll have to start the RMA process cause thats 3 displays, 2 cables, 2 input sources and even using an DVI>HDMI adaptor to plug the monitor into the HDMI port with no joy. Also does it on the other monitor via HDMI.
Click to expand...

Yeah send it back.
 
RMA request made. Think this is about the first time I've had something from OCUK not work properly :o (unless you count the cheapo PSU that blew after a day of use)
 
You must log in or register to reply here.
Back
Top Bottom