gskill ram dead

bcham · 29 Jun 2011 at 11:01

i just got a rma number from taiwan to send back my dead stick of ram,
but they say in eamail they want both dual chanell sticks rmaing.
but if i send both i wont have my pc working,so im just going to send the dead stick,will that be ok. :eek:

Plec · 29 Jun 2011 at 11:29

Depends what they send back.

They usually ask for both so that they can send you back matched pairs - which is the ideal. Plus, if one stick has died there's a slim chance the other may eventualy die too - same batch, same rig same conditions...

Also, they may not have the same memory in stock so they reserve the right to send you out something of similar quality or better. Which is great but if you only send one stick the returned stick may not match your remaining stick's voltage/frequency/timings... So, you may run into difficulties getting them to run together (differing voltages being the main issue).

I would email them and get further conformation.

bcham · 29 Jun 2011 at 11:41

Plec said:
Depends what they send back.

They usually ask for both so that they can send you back matched pairs - which is the ideal. Plus, if one stick has died there's a slim chance the other may eventualy die too - same batch, same rig same conditions...

Also, they may not have the same memory in stock so they reserve the right to send you out something of similar quality or better. Which is great but if you only send one stick the returned stick may not match your remaining stick's voltage/frequency/timings... So, you may run into difficulties getting them to run together (differing voltages being the main issue).

I would email them and get further conformation.

thanks,ive emailed them.

Surveyor · 29 Jun 2011 at 13:38

Why Taiwan?

If the RAM is less than twelve months old you should deal with the retailer you bought it from.

bcham · 29 Jun 2011 at 15:14

ive just had email stating its strongly recomended to send them both,but im just going to send the one bad stick of G.SKILL F2-6400CL4D-2GB .as i will be with out a pc untill rma comes back,which could take weeks as its going to taiwan,

Moothead2 · 29 Jun 2011 at 17:17

bcham said:
ive just had email stating its strongly recomended to send them both,but im just going to send the one bad stick of G.SKILL F2-6400CL4D-2GB .as i will be with out a pc untill rma comes back,which could take weeks as its going to taiwan,

Honestly, I wouldn't risk sending one stick and having them email me saying to send the other stick before they'll send out a replacement, just send both back. The weathers been nice lately, go outside

.

bcham · 29 Jun 2011 at 18:08

Moothead2 said:
Honestly, I wouldn't risk sending one stick and having them email me saying to send the other stick before they'll send out a replacement, just send both back. The weathers been nice lately, go outside .

your wright,
suns out im in.

Surveyor · 29 Jun 2011 at 18:31

bcham said:
your wright,
suns out im in.

While you're in amend your sig.

It has one too many lines.

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