GTX 770 driver install problems.

[Grimley]

As per title folks.

It's driving me up the wall

Fitted it yesterday & W7 32bit point blank refuses to load the drivers for it. (not strictly true, the drivers have loaded a couple of times, but when I've gone to open a web browser or run a load on it the screen goes blank & i've had to reboot)

Trying a fresh install & latest driver as well as driver from windows update (that failed to load all but once too)

I suspect it may be the card at fault as it shows a series of white lines on the screen before it goes into the menu (Pic coming soon) but the W7 screen is fine .

I go into system & its comes up as code 43 on the driver.

Spec:

Intel Core i5 4570s.

Gigabyte Z97X-UD5H Latest bios (I think)

Samsung 850 Evo Basic

Western Digital Red 3 TB.

TeamGroup Elite Black 8GB

Superflower Golden Green HX550

Thoughts?

 

[Shiari]

Why are you running W7 32 bit? There's really no reason not to run 64 bit, other perhaps than that it came with it preinstalled and you didn't get the Windows 64 bit installation media ... you'll not be able to make full use of your 8GB without a 64 bit OS anyway.

 

[Grimley]

The disks are from what I had lying around from installs on family PC's. The only 64 bit copy I had went on dads recent build. The plan was to install w7 32bit & do the W10 upgrade, grab the product key & then do a fresh install of W10 64 bit.

pic:

This is my 1st Nvidia card in 8 years (I fancied a change) all but two of several AMD cards previously have been fine. I should've gone for the R9 270X on offer if I knew this was going to happen.

 

[Shiari]

If you have a Windows key it can install either 64 or 32 bit, of course this is assuming it'll let you enter the key on installation ... so any regular 64-bit installation media of the same edition as the key (home, pro, etc) will do.

You can of course also go for the W10 upgrade ... and then when that system is upgraded, do a fresh install with 64 bit.

As to the graphics card .. yeah, that does look broken.

 

[Grimley]

OK thanks. I'll post the pic in the CS section & see what OCUK have to say.

 

[ALXAndy]

That's had it.

 

[scorchedbee]

looks like gpu has had it.

what brand 770 is it? If its EVGA you may be able to rma it and get a quick turnaround?

 

[tommybhoy]

As above, pumped.

 

[Grimley]

I've just sent them a webnote, the card is ready to go back & i'll see if I get an RMA notification today. The card is MSI.

 

[Grimley]

Update folks.
The card was faulty & a replacement was supposed to be on its way. That was almost 4 weeks ago. I assumed that MSI would've sorted out a replacement by now, but my patience is wearing a little thin. I've sent OCUK a webnote & they said the card is EOL. OCUK have the overclocked version in stock & I said that I would be prepared to pay the difference or get a refund.

I think I've been more than patient & been reasonable but OCUK have had my money for 5 weeks now & I've got nothing to show for it. I'm not a gamer TBH & its not like I need a card straight away, but at the same time I would like the matter closed.

Thoughts?

 

[ALXAndy]

Update folks.
The card was faulty & a replacement was supposed to be on its way. That was almost 4 weeks ago. I assumed that MSI would've sorted out a replacement by now, but my patience is wearing a little thin. I've sent OCUK a webnote & they said the card is EOL. OCUK have the overclocked version in stock & I said that I would be prepared to pay the difference or get a refund.

I think I've been more than patient & been reasonable but OCUK have had my money for 5 weeks now & I've got nothing to show for it. I'm not a gamer TBH & its not like I need a card straight away, but at the same time I would like the matter closed.

Thoughts?

Yeah MSI pulled the EOL BS on me with a motherboard I sent back. I ended up arguing with them and eventually got them to agree to send me a GTX 970 (they offered me a 960 first).

They do like taking their time too, about six weeks all told.

IMO they're making things EOL far too quickly and really ought to hold more replacement stock, rather than just selling it all and then ending up like this.

If MSI offer you a poo GPU refuse it dude. It's kinda like insurance, never take the first offer.

 

[Grimley]

The RMA dept have contacted me & offered me a GC equivalent to what I paid & to the value of £10 over.

So I've gone for this:

My basket at Overclockers UK:

• 1 x Asus GeForce GTX 950 Mini 2048MB GDDR5 PCI-Express Graphics Card= £129.95

Total: £139.85
(includes shipping: £9.90)
​

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Given that it is for media duties really & not for gaming, I picked it due to that fact it has HDMI 2.0, so 4K media playback in the future shouldn't be a problem should I choose to go down that road. The fans come on only during load too, so it should suit the task I intended it do do better even though it will be a drop in gaming performance. Its predecessor was a HD7850 so its an upgrade of sorts even if the result isn't what I intended originally.

I was looking to get an HDMI 2.0 card at some point in the future anyway.