gtx 780 stream of errors

[ancientmariner]

Posting on behalf of a friend who is currently pulling his hair out.

He bought a windforce 780 ghz edition to replace his 580 sli setup, had no issues with previous cards. PSU is up to the task, new version of 8.1 and 7 installed. He is getting a steam of directx and direce 3d errors on start up of every game. Heaven 4.0 runs and completes with a good score and exhibits zero problems benching. Temps are low and no artifacting at all.

Any ideas?

 

[ancientmariner]

No difference, cant work it out. Peculiar how heaven 4.0 runs flawlessly but games crash. Struggling to determine if it is the card or something else in his system.

 

[ancientmariner]

The problem occurs on win 7 and win 8.1, the windows 8.1 installation is very recent. He can sometimes game for 5 minutes before the crash, mainly directx errors. He has tried different slots, disabled onboard gpu etc and still it crashes...think he has now started the rma procedure.

 

[ancientmariner]

Must ask him if he updated his motherboard bios. He already installed directx

 

[ancientmariner]

Dont know if he has tried underclocking it but we suspected it might be unstable and gave it some more juice, no change. What is puzzling me is that it will pass heaven 4.0 no sweat, but give it a game and it will error anytime between game launch and 5 mins in.

 

[ancientmariner]

Will talk to him in a few hours..he is in the states so still sleeping. I have 2 of the same card that he bought and luckily both are fine. Case of bad luck it would seem.

 

[ancientmariner]

boblove he changes the power to maximum performance and selects single display only option every time he reinstalls drivers so can rule that out, thanks though.