GTX460 Dilema.

[Dervious]

I have a GTX460 that works perfectly in my current motherboard. It doesn't work in another motherboard that I recently purchased. This is my second GTX460, the original was bought from ocuk a couple of months ago. That card kept locking up under load, and was eventually swapped by Gigabyte. Effectively, I know there is a problem with my current card, but I reckon getting it swapped/exchanged/refunded by ocuk will probably be a lot of hassle, as it will probably test OK, unless I send it with my other motherboard.

The problem I have is that I have a customer who needs me to build a cheap PC. I can use the spare motherboard that I have, which will mean that I might find it difficult to prove that my GTX460 is faulty. I'm not sure if ocuk would be able to test my card in a GA-M68M-SP, and even if they did, there is a chance that no fault would be found, because this problem with GTX cards can be very unpredictable.

What should I do ?

 

[Cleeecooo]

I think some NV cards don't work with certain mobos. send back to the card manufacturer WITH your mobo and ask them to test it on yours. they will probably give you one that works. There was a thread on this a couple of days ago. see if you have better luck finding it than me

 

[Cleeecooo]

http://forums.nvidia.com/index.php?showtopic=187401

Here it is!!!

 

[Dervious]

http://forums.nvidia.com/index.php?showtopic=187401

Here it is!!!

If you look at that forum, you'll see me being quoted on the very first post.

I`ve already sent my mb + GTX460 back to Gigabyte. They found them to be incompatible, so sent a replacement GTX460 which is working with the mb. Problem is, the replacement GTX460 doesn't work in my other mb (which the first card did work in).

 

[spirits247]

I never knew this!

There should be bios updates available from motherboard and/or card manufacturers - it's terrible to leave customers in this kind of situation.

 

[Dervious]

Yes, it's bad enough to experience these problems, but feeling ignored just makes matters worse.

I suppose that those who have working GTX cards probably think that those (many) of us who are having trouble with our cards are running dodgy PSU's or have our cards installes in an ISA slot (remember those ?).

Truth is, I`ve tried everything I can, as have many others, and there seems to be no fix (or mention of a fix) yet. I`ve never had such trouble with PC kit before, and when I have had problems, it's usually just been memory compatibility or driver problems.

 

[Cleeecooo]

hopefully the 560 will be different.

 

[strumpusplunket]

I suppose that those who have working GTX cards probably think that those (many) of us who are having trouble with our cards are running dodgy PSU's or have our cards installes in an ISA slot (remember those ?).

No, I have a (touch wood!) perfectly working GTX460, and I 100% believe that this is a fundamental problem with the 460 series cards. The weight of evidence pointing to this recurring incompatibility issue, with almost carbon-copy complaints appearing on forum after forum in post after post is too much to conclude otherwise, as far as I am concerned.

Tbh, when I upgrade my motherboard and CPU, I'm quite prepared for the possibility of this same problem. I'm still shocked every time I heard of a retailer/manufacturer playing hard-ball with RMAs over this. The evidence is out there - and so overwhelming it can't be seen as anything but poor customer service to quibble over this, imho...

 

[Cleeecooo]

Do you think that OcUK would happily give an exchange if i bought an NV 460 and it didn't work on my mobo?

 

[Serraph]

Just out of curiosity, has there ever been compatability problems like this with any ATI cards?

I too have a 460 im not 100% happy with, and have considered swapping it out for a 560 when they are out. I am just not so sure at the moment, as there seems to be a fair few probelms with Nvidias recent releases. Tehy just dont seem to be ready.

It is an unfortunate problem you are having, and I must admit this is a new problem I have heard of. Im sure if it worth asking OcUK before you purchase whether they would be prepared to RMA if found incompatible.

 

[Cleeecooo]

Will ask beforehand ^^^

 

[Dervious]

Will ask beforehand ^^^

Good idea. Please let us know the answer.

If the answer is "the returned card will be tested in our standard test rig, if no fault is found it will be returned to you", then you are taking quite a risk buying a GTX460 (it appears that some other GTX cards are suffering from the same issues).