guild wars character forgotten

You'll more than likely have to supply them with pop, usually a scan of the game key from the box.

So if you link a picture of that to your request it'll speed things up.
 
when you say your own do you mean your actual full name or like this forum name. just wondering if i should try combinations of my own name xP

Yeah, I'd named one of my characters my actual full name and completely forgotten about it!!! :D

Cant understand why you havent had a reply, I'm sure I got a response within half an hour for the exact same problem!?!?! - In fact, have you had a scan round the website because I was sure there was a "live" text chat with their support who told me my forgotten name!

Sorry I cant be more help!

StevieP
 
You'll more than likely have to supply them with pop, usually a scan of the game key from the box.

So if you link a picture of that to your request it'll speed things up.

i didnt have to send pics of anything, i think they just asked questions about my account like DOB and address i registered it with etc etc.
if they use a queue system, if you edit your query it might go to the back of the list again so just be patient, like i said before it did take them a few days to get back to me
 
Most of the TFU guys have started playing this again. We are going to be creating a guild in GW2.

that's why im trying mattteeee ;)

No subcription should != poor customer service.

I will admit though, they were fairly quick with mine.

woop had a response asking my address and other info so filled that in and replied... shouldn't be long now Gornall :D
 
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Smae issue happened to me. It took them a couple of days to send me my character name. Have to say that it's not the best idea for a login name. Very easy to forget if you haven't played in a while. Hopefully it's something they change for GW2 and allow you to use a unified login.
 
Could you tell me how you managed to get it back, please?

I have opened a number of tickets now with all information they request, but no joy.. And I can't find a UK number.
 
I just raised a ticket I believe saying I had forgotten my character name to login and gave them my NCSoft login details and they sent me an email with the name in it. You seem to have done the same so you might just have to be patient.
 
Yeah, that is what I have already done :(

Will give it another shot I guess.

well it took them a day and a half to get back to me asking for similar info (even tho i have provided most of it already) so now am waiting again to see what their answer is as ive answered the best i can..... *twiddles thumbs*
 
Guild Wars support are ridiculous, dont even bother, I've lost 3 accounts with them already, What ****es me off is I paid for all of them + expansions.
 
If you like doing screencaps, have a peek in the pictures you snapped, as a character name should be visible in at least some of the shots.

Personally I have a spreadsheet where all the details are stored so I don't forget them.
 
I'm in the middle of this at the moment. All I've forgotten is the actual character names - they've asked for :

my name, date of birth, address, last 4 digits of credit card, login name, CD keys, partial character names!

It's a bit rich, they didn't even send an email around before they implemented it so that you could log on and check your names. The annoying thing is, I'm certain I got at least one character name right, but it still wouldn't let me in.

Took them about 6 hours to come back requesting the above info. Five hours later still no reply :(

Edit - and typically, I get a reply just as I typed that last line :D

I had remembered the name, but they wanted the whole thing - Bob of OCUK type of thing, as opposed to just Bob. FFS :mad:
 
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