GAK's customer service if they mess up is appalling... They sent me the wrong Marshall cab, took a week to arrange a courier, picked it up, then 2 weeks later sent me the same one back. Then, when i returned it again, they tried to charge me for damage in transit. A while after I ordered one of the Squier Tele Customs from them and it turned up with a chunk out of the neck. Sent it back and they say "Well, we can repair it but it'll take a month" I ended up having to get my visa company to do a chargeback, because they refused to refund it...
But, they're very cheap, and I had no grumbles once they finally got me the right cab.