Gumtree rant

Caporegime
Joined
21 Jun 2006
Posts
38,363
Sold a fully working indesit washing machine on gumtree. Reason I was selling it was I bought a new top of the line samsung with 10kg capacity. Indesit had a 5 or 7kg capacity.

The indesit i owned for about 2 and a half years and was £300-£320 new. It's worked flawlessly in that time. However I no longer have the receipt but I believe had a 5 year warranty not sure what it covers or was registered tbh.

It was fully working when i used the machine just 2-3 days ago. My new machine is still in the wrapping. I thought why not keep using the old one until someone buys it and takes it away then I'll plumb the new one in. He saw my new machine still in its packaging. Had the old one been broken surely i would have plumbed the new one in and be using that instead?

So due to snow buyer couldnt collect on original day. I kept it for him. He picked it up yesterday and there was still 2 foot deep snow in places (I'm in Scotland). Whilst he and his mate were transporting it from my home to their car they placed it down in the snow at least 3 times. He even pushed it at one point in the snow for a foot or two. They struggled badly.

When they finally lifted it into the car and exposed the bottom by laying it on its side. The whole internal part of the machine. Motor and electronics the lot was covered in snow.

I pointed this out to them but they seemed oblivious. I then poked my head in and hand and pointed to exactly what I was talking about.

He took it home and it's now showing a motor fault. He now wants to bring it back for a refund. He seems to think he shouldn't bear responsibility for breaking it. He's citing the im poor card and can't afford to get it fixed. he says he layed it on it's back and dried it all out before switching it on, so he does admit it was covered in snow but not directly. His message was sent an hour or two after collecting it.

Its obvious he was desperate for a machine. I told him to wait until conditions improved but he insisted saying his clothes couldn't wait. I then said it was going to be difficult for me to help carry it due to snow and he said no problem he would be bringing a mate and no need for me to help. So I took zero part in the covering the motor, wiring and electronics in snow.

I've tried to indirectly tell him now 2-3 times that its his fault by saying it's clearly the snow which has damaged it. He doesn't seem to comprehend that he should take responsibility for it. Why would anyone invite someone to their home to sell them a broken machine?

I was thinking about refunding him as it's only £80 but it doesn't feel right. He knows where I live and he's seen my car's, etc. Which is why I was considering it as it wouldn't be worth the hassle should it escalate. However I do believe he needs to take responsibility for his own stupidity.

I even have a tumble dryer for sale I asked if he was interested in taking and he told me he had no more money. Oh and we agreed on £100 then when he turned up he asked best price and then when I didn't respond he offered £80 which I said okay then as I wanted it gone and couldn't bare going through the whole hassle of relisting for £20.

So it's not just eBay that you need to be careful on.
 
He paid for it then he broke his own goods through his own incompetence, so the solution is a simple one. You tell him to do one and to jog on. If he starts giving you any grief then you either deal with it yourself or you phone the police. It ain't rocket surgery.

The police won't be much help if he decides to rock up one night and put a brick through my window or my car's, etc. They would want evidence of which there would be none.

So it's a lot more complicated than just call the police. As for handling it myself there is a good chance that would end up with me in jail, jobless then homeless. So again not exactly something I would like to do. But I imagine all the keyboard warrior's on here always take that stance on the internet, in real life not so much.
 
Did you show it to him working/spinning before he handed over any cash? If so, sold as seen and he can jog on.

The waste pipe was still connected to drain pipe. Plug was next to socket. I had removed the water pipe.

He never asked to see it working however he looked it over and said it looked in great nick. Which it was whilst in my home.

If he wanted to see it working I would have connected it all up but he never asked. However I'll make a note of this for the future.

As far as im concerned it worked when I used it 2-3 days ago and has worked every week for the past 2 and a half years. Never had any faults.

Then he fills all the electronics and motor with snow and boom it doesn't work. It's not rocket science to figure out why it's no longer working.
 
The fact you agreed £100 then he turns up bartering would have annoyed me already, I don't think I'd be in the mood for a return and/or corresponding with him further after I told him he broke it. The goods were his the instant you accepted the money and he took it off your premises.

I'm in full agreement with you here. I wasn't happy when after looking the machine over in my home he then started bartering. It was well looked after and looked great and worked great 3 days ago.

He's already got £20 refund as far as I'm concerned and needs to take responsibility that he should never have attempted to take it in the snow.

When it left my possession into his it was fully working I'm 100% confident of this.

I would take it back, refund, dry it out, get it working then sell for £100

What if it doesn't work? Then because of his stupidity I'm down £100 plus all my time/effort and now I have a broken machine I need to get rid of.

I don't want it back especially now that it's broken.

Had it been dry and he took it into the vehicle then messaged me saying that it didn't work then I would take it back for a full refund but that isn't the case.

If I bought a TV from you, dragged it through 2 feet of snow for 30 metres then complained it didn't work would you do the same?

I'm going to cut off contact. If he keeps messaging I'll make a report to the police of harassment. If he turns up I'll make a note of car registration. That way I'm covered.
 
Sold as seen m8.

i think in future i will state this both in the advert and in person. sold as seen. as soon as you pay for it, it's yours and i no longer want anything to do with it. i'll cite this experience as to why. may have to stick a no haggling on doorstep policy too in future adverts as like i say this is the second time it's happened.

...Him and his bud rolling the washing machine in the snow hahah...

i was quite concerned at points they were falling over the place at one point a mere foot away from the wife's new lexus.


I'm not sure what the point of this post is to be honest, you know your options you know the downsides of both, only you can decide if you can be bothered with the potential hassle should you tell him to go forth or the feeling of being screwed out of £80.

that's why it's a rant thread rather than advice thread. or what would you do thread. but there has been quite a lot of good advice given which is welcomed. the guy who skips everything including 800 quids worth of dj equipment was worth a laugh. i mean why not give to a charity shop so someone else can enjoy it and the money goes to a good cause? no he'd rather it be put to landfill. crazy???
 
Of all the things i've sold on Gumtree everyone has asked for a discount, whats your lowest you would take,would you take this etc it's expected.It's why i always price stuff higher to compensate.OP did you use the shipping bolts ? Don't think you answered.
I think that is where the damage lies especially if they put the machine on it's back to transport or clean out any snow.

i didn't have shipping bolts and the guy originally stated he was coming in a van then turned up in a car. so i thought it would be upright. again he didn't seem to care about what he did with it or have a clue as he seems to think a motor, electric boards and wiring covered in thick lumps of snow is okay and would dry out with a wipe and be ready to use within 5 minutes.
 
The lesson here is 1. demonstrate its working 2. provide a written receipt confirming sold as seen & tested.

Op out of interest when did he hand the money over? before or after loading?

He looked over the machine and said it looks in good nick. It was pristine. He the .asked me for my best price to which I just smiled back. He then said would £80 do and I agreed just to get rid of it and then he handed the cash over.

I then let them take it away. But I was carrying the inlet pipe on it's own and watched them struggle from maybe 2-3 feet away. As soon as they moved it 2 metres they put it down in the snow. Then struggled to move a few metres before putting it down again and again. He then got tired and told his mate to go get the car and bring it closer. Whilst his mate brought the car he pushed it in the snow a few feet.

They lifted it into the car and I then showed them all the snow inside it and then placed the pipe beside it.
 
the space cadet hasn't been in touch since the day after he picked it up. so i think he has come round to the fact it's his fault. there is a good chance it started working again tbh if he dried it out properly rather than a quick once over with a rag that's if he hadn't damaged it by abusing it like he did.

i think we can put this one to bed. just thought i would give an update.
 
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