Gutted

Helo · 26 Jan 2011 at 21:58

Just got my Intel Sandybridge 2500k and asus p67 pro today from OCUK went to install cpu and thought socket retention lever was tight when opening. long story short build system but it would not post so i took off heatsink and MB pins where bent a lot of them and cpu seems damaged to

. I have photos to prove cpu it was fitted correctly because pcb on chip is undamaged. strange thing was motherboard box was unsealed on arrival is this normally the case with OCUK?

Ps anyone know how to send photo to OCUK?

Helo · 26 Jan 2011 at 22:02

Hi there was no seal on anti staic bag either.

Helo · 26 Jan 2011 at 22:11

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Helo · 26 Jan 2011 at 22:14

It seems to me the front screw on mb that holds retaing arm is screwed in to deep on mb this in-turn pushed cpu to-far into socket

Helo · 26 Jan 2011 at 22:16

Yes bent pins

Helo · 26 Jan 2011 at 22:18

Cpu was fitted correctly pcb on it is undamaged. I have built 5 rigs before and have changed numerous components as i am sure most on here have.

Helo · 26 Jan 2011 at 22:19

nah must be just the light hard to photograph those things.

Helo · 26 Jan 2011 at 22:21

I even comented to my m8 who was here at the time that the retention arm seemed very tight while removing plastic cap on mb.

Helo · 26 Jan 2011 at 22:23

Had to quickly rebuild this pc so i could mail OCUK.

Helo · 26 Jan 2011 at 22:24

Screw in back of retention clip otherside of mb is a lot deeper than the rest so maybe something happened at fabrication...who knows

Helo · 26 Jan 2011 at 22:26

Cpu may or may not be ok gold has partialy rubbed of some of the contacts.

Helo · 26 Jan 2011 at 22:28

Hand on heart i did everything right i always take extra care on cpu socket because they are so delicate

Helo · 26 Jan 2011 at 22:30

IF/when board is returned OCUK can see pressure on clip for themselves.

Helo · 26 Jan 2011 at 22:32

On the right side it just pins bent to the right

Helo · 26 Jan 2011 at 22:35

Arm was tight when unlocking clip to take plastic cover off and tight when cpu was seated i even double checked and reseated again because when arm was comin down it even felt tight.

Helo · 26 Jan 2011 at 23:01

pins looked fine on install when retention clip was locked thats when damage was done m8.

Helo · 26 Jan 2011 at 23:26

A friend of mine was here as well at the time all i know is retention clip was the tightist i have come across OCUK can see that for themselves if they so wish.

Helo · 26 Jan 2011 at 23:28

there is no paste on cpu heatsink went on last when retention clip was on i will even take more pics with a macro now to prove u wrong dude.

Helo · 26 Jan 2011 at 23:44

Just took more pics will upload soon but looking at the socket frame i can see why board was damaged because when socket is locked there is only a quarter inch of space no where near enough room for a cpu to fit. I will be vindicated on this because OCUK will see the socket space between cpu and pins for themselves.

Helo · 26 Jan 2011 at 23:49