Hi All
I got emails yesterday advising that my Sony Entertainment (ie playstation) account's password and online ID had been changed. This meant that I completely lost access to the account, since they assigned it to a new email address. Their customer service was closed so I had to wait until this morning to resolve it. Though I did change all my passwords using another laptop and cancel my bank card since it was linked to my account.
I'm left a bit worried about my security though. I use a pretty secure password though stupidly it was the same for a lot of things, so I think someone must have hacked some website and got it that way? Anyway, I've been worrying about whether I might have a keylogger or something on my machine. I think if any of my machines are compromised, it must be my main laptop. That's the one I normally use and I sometimes log into my Sony account on it to purchase digital content.
On the main laptop I had Bit Defender, Malwarebytes Pro and Malwarebytes Anti-Exploit. I run scans regularly. I did a full scan on Bit Defender, it said it found 18 detections, though it also said no threats were found. From looking online it seems this sometimes happens, it can detect false positives. Malwarebytes detected nothing. I then decided to install Kapersky and do a full scan on that, it removed one file called heur:trojan.multi.blacert.a. I also ran Spybot Search and Destroy, it found 27 detections, all were considered 'very low' or 'marginal'. Finally, I ran superantispyware; it found 4 X Pup.OpenCandyVariant and 4667 x Adware Tracking Cookie (seems like a lot...).
Is there anything else I should check or do? I've also ran scans on the other machines that I have.
I got emails yesterday advising that my Sony Entertainment (ie playstation) account's password and online ID had been changed. This meant that I completely lost access to the account, since they assigned it to a new email address. Their customer service was closed so I had to wait until this morning to resolve it. Though I did change all my passwords using another laptop and cancel my bank card since it was linked to my account.
I'm left a bit worried about my security though. I use a pretty secure password though stupidly it was the same for a lot of things, so I think someone must have hacked some website and got it that way? Anyway, I've been worrying about whether I might have a keylogger or something on my machine. I think if any of my machines are compromised, it must be my main laptop. That's the one I normally use and I sometimes log into my Sony account on it to purchase digital content.
On the main laptop I had Bit Defender, Malwarebytes Pro and Malwarebytes Anti-Exploit. I run scans regularly. I did a full scan on Bit Defender, it said it found 18 detections, though it also said no threats were found. From looking online it seems this sometimes happens, it can detect false positives. Malwarebytes detected nothing. I then decided to install Kapersky and do a full scan on that, it removed one file called heur:trojan.multi.blacert.a. I also ran Spybot Search and Destroy, it found 27 detections, all were considered 'very low' or 'marginal'. Finally, I ran superantispyware; it found 4 X Pup.OpenCandyVariant and 4667 x Adware Tracking Cookie (seems like a lot...).
Is there anything else I should check or do? I've also ran scans on the other machines that I have.