Hard drive not recognised

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14 Jan 2010
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13
Just bought a Western Digital Caviar Green 2TB SATA-II 32MB Cache from the site and installed it. However the computer is not recognising it

The bios reads like this:

Primary IDE Master [none]
Primary IDE Slade [none]
Sata 1
Sata 2 [ASUS DRW-20B1] (my optical drive)
Sata 3 [none]
Sata 4 [none]
Sata 5 [none]
Sata 6 [none]

Obviously it is recognising that something is plugged in to the Sata port but its not reading the drive. I should also mention that the HDD is powering up but making a beeping type noise - sort of 'brrrrr beep' about once every 2 seconds. Surely its not broken? I only just removed it from the package?
 
Download and burn a copy of 'hirens boot cd' and run the Western Digital Data Lifeguard Diagnostic Tool (it may not see the drive if it isnt showing in BIOS though). Should tell you if the disk is faulty or not.
 
windows wont see it if the bios doesnt.

try different port , cable , power lead

if you only just had it delivered and the drive is really cold to the touch maybe you should just wait until its room temprature
 
It is a SATA2 board, I checked. Hiren's Boot CD is currently downloading, but I also dont think it will see the drive - I tried loading the Windows 7 disk and it can't see the drive. I have tried different sata cables and power cables. Googling around makes me suspect the buzzing noise is some sort of hard drive failure - like its trying to start up or something, its not an actual beeping noise but it is quite pronounced
 
It is a SATA2 board, I checked. Hiren's Boot CD is currently downloading, but I also dont think it will see the drive - I tried loading the Windows 7 disk and it can't see the drive. I have tried different sata cables and power cables. Googling around makes me suspect the buzzing noise is some sort of hard drive failure - like its trying to start up or something, its not an actual beeping noise but it is quite pronounced

Does sound like it may be a mechanical fault, you should be able to return under waranty if it is, just check and double check first. Can you try it in a friends PC? See if it detects as a second drive?
 
I'm having this exact problem right now with an abit ip-35 pro, I was wondering if it was just because the board is to old to see that size drive? Did you resolve it?
 
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