Hard wired internet access gone

[hondo]

Hi folks

I've very recently dropped the innards of my PC into a new case, with various PCs I've done this painlessly on approx. 5 occasions, however it looks like on this occasion my luck has run out.

I can no longer access the internet via hard wiring. I'm with Virgin media the superhub 3 is working fine, I've tested this via my Daughters Laptop

The mobo is like me pretty aged a Gigabyte GA-Z68AP-D3

Currently I'm using the said computer via a USB wireless card everything, other than the hard wired network adaptor is working fine, can anyone give any pointers to solve the issue please

 

[hondo]

Yes, I've tried both of the above, the connection isn't showing in device manager & reformatting the PC didn't improve the situation I'm afraid

 

[hondo]

No, other than the missing internet connection everything is completely normal.

Jeez, I've been messing around with this for a number of days, it's got me beat I'm clueless what to try next.

 

[hondo]

Have you tried reinstalling the driver

I can't tell you how many times I've tried that, I've tried until the air went blue

 

[hondo]

PS I even tried removing the BIOS battery over night

 

[hondo]

Have you checked to see if onboard networking is disabled in the BIOS? That would stop it appearing in the device manager.

I'm not 100% with the above, however the BIOS is a saved option at OCUKs setting, when I purchased the PC from them, I'm rather surprised that still remains an option after removing the BIOS battery, the date went back to Gawd knows when, but the OCUK option remained.

 

[hondo]

Has one of the connector pins in the NIC hole come loose and dropped out? There should be eight in there.

Now there's a thing, I haven't looked I'll check that after lunch which has just been put before me.

 

[hondo]

Has one of the connector pins in the NIC hole come loose and dropped out? There should be eight in there.

Yes, all 8 are present & correct, would it be worth squirting some switch cleaner in there? With the PC off of course

 

[hondo]

Have you checked to see if onboard networking is disabled in the BIOS? That would stop it appearing in the device manager.

Just checked, On board networking is enabled

 

[hondo]

I'm going to get my hair cut, that's about an hour & half queue

 

[hondo]

Hair cut will fix the issue

Oh how I wished you were right

 

[hondo]

Give more info. Screenshot of Network, network adaptors screen, screenshot of Device Manager, Network adaptors screen.

Connected directly to the router? or using other switches / powerline?

I wish I could, for some reason PhotoBucket links no longer appear on OCUK

 

[hondo]

Thanks bledd, don't we all love free.

This is with the wireless USB removed, The RJ5 feeds directly from VMs Superhub3 to the rear of the PC, no other devices are used

https://imgur.com/R0OzgJ6



https://imgur.com/cCj1doh

 

[hondo]

That second image looks like there are no network devices installed which would suggest that perhaps the onboard network is disabled in the BIOS or just drivers missing?

/edit - or just fully broken and therefore not likely to show up!

Re the second IMG I couldn't agree more, however onboard networks are enabled in BIOS
All of the Mobo devices are installed Via the Gigabyte disk which supplied with the PC, I must have formatted & reinstalled Windows of various flavours in the past 1000s of times without issues.

I'm in the opinion the problem is related to the very recent swap over of components into the new Fractal R4 case.

 

[hondo]

So it's possible that you've either damaged something during the move, or that there's an issue with the new case such as a short.

I'd pull the board out and run it on the bench to check.

I'm thinking in a similar vein, I'd guess it more likely to be the former, rather than the latter.

I'm going to take your advice & pull it to bits & start over again

Many thanks all for your time & efforts.

 

[hondo]

1. Have you enabled Hidden Devices on Device Manager?
2. Does the NIC LEDs light up when you connect the ethernet cable to mobo?

If not can only assume NIC is dead or faulty since the case move.

Only sensible option is to stick with wifi or buy a PCI-E network adapter?

1 I hadn't but have now, Network devices are shown, however reloading the drivers still fail to make the LAN work.

2 No lights are visible when connecting the cable. The adaptor IMHO is R.I.P

Once again. Many thanks for the reply's

 

[hondo]

I've fixed it Guy's, a £6.99 PCI Ethernet adaptor sorted out.

Thanks again