Hardware Fault! Any help would be greatly appreciated

lynchy6789 · 4 Oct 2010 at 14:12

I have no idea what the fault is so want sure what subsection to put it in.

I am getting a crash where the system will just freeze and i get a weird stuttering noise for a while and the screen will also black, and went cream the other day and few minutes later i will either get a BSOD or have to restart the computer.

This only ever happens really in games after about 5/10 minutes of gameplay. First instance i thought it was the graphic card as when the pc did freeze then unfroze i would get a "Display driver atikmdag stopped responding and has successfully recovered." in the event viewer so reported the fault to OcUK they requsted an RMA too find that the product had not faults and passed all the tests.

Ran Memtest for 6 hours and that came back with no errors, Ran prime on my overclock for 18hours that was fine and have even but my CPU back to stock now but still the crash happens.

I ran HD tune pro and get

Ran HD Tune pro and in the health monitor i have status: Warning

(C7) Ultra DMA CRC Error count
Current: 200
Worst:200
Threshold:0
Data: 2066
Description: Number of interface communication errors: 2066
Status: There were communication errors. This may be caused by a damaged cable.

Also after the crashes occur and a look at the event viewer i have the error

Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected. Service Control Manager Eventlog Provider

and other errors like

The following boot-start or system-start driver(s) failed to load:
i8042prt. WMI

or

Unable to initialize the security package Kerberos for server side authentication. The data field contains the error number. HttpEvent

and

416: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.) Bonjour Service

Any help or suggestions would be greatly aprreciated

Thanks

Snooble · 4 Oct 2010 at 14:27

So, you've tried running through onboard graphics? Or subbing the card out for any other?

Could be northbridge..or PCI.

Bit zoned out at the moment, but that's what I'd do.

lynchy6789 · 4 Oct 2010 at 15:40

Not got an onboard Graphics Chip :/. I don't think its the card as it worked 100% fine when OcUK tested it passed all the torture tests.

Is there anyway of knowing if its the northbridge? It only seems to crash when im playing games

Evil-I · 4 Oct 2010 at 15:54

Hm...

An odd one. My initial thought would have been a failed graphics card as you suggested. I'm afraid taking the word of a company that an RMA'd product isn't faulty doesn't always mean it isn't. I had a similar issue a while back where a big video editing workstation I built for a freind kept having graphical glitches when in photoshop. Turned out to be that the gfx card would start throwing all sorts of weird graphical glitches as soon as it was doing any kind of 3D processing, and newer versions of some of the Adobe apps use openGL rendering. Was easy to prove by the use of 3dmark. Was fine in desktop but as soon as you started the 3D benchmark the glitches would appear.

For speed my mate ordered a replacement card of exactly the same type. Did a straight swap of cards (same drivers, install etc) and it was fine. RMA'd the older card explaining the issue and they said it had been tested and had no fault and were going to charge for delivery and not give a refund. There ensued a lengthy battle to try and get a refund (this was not OCUK I hasten to add, rather another company whose name starts with an sc and who are known for their wonderful support!). It was only after I basically hounded them until they re-tested the card but this time rather than just saying 'yes it's got a picture' they actually ran it up with 3D mark did they concede it was at fault.

Other than that I'd say its either a motherboard or PSU issue. Motherboard if theres a northbridge issue, PSU as it might be failing under full load (as when you're gaming)

Good luck!

E-I

Evil-I · 4 Oct 2010 at 15:56

silly question, have you run memtest? Failing memory might explain the weird mixture of error messages better than anything else.

E-I

Snooble · 4 Oct 2010 at 16:00

As I said, if you have a spare GPU at hand, or one you can borrow from another rig, just pop it in. If it throws up the same issue then you know where to go, if it doesn't then can work from there. It's the most sensible first step imo.

adrichardson81 · 4 Oct 2010 at 16:24

Could be a number of things. When you reset your overclock, did you restore your bios to defaults? If not, give that a shot and retest with something like 3dmark or MW2.

It's also worth checking that everything is that all your cables and components are seated properly.

Have you ever had problems when your system isn't under heavy load?

I definitely wouldn't rule out bad memory - definitely run memtest 86 if you haven't already.

lynchy6789 · 4 Oct 2010 at 19:12

I have ran memtest 86 for 6 hours with no errors.

As im a student i dont really have the money too purchase a new g.c and all my mates have laptops.

Yes i have reset bios to default issue still persists

.

lynchy6789 · 8 Oct 2010 at 19:10

Furthering this issue i have worked out that i am able to play BF2 on all hight settings without a single crash as soon as i try and play Call of Duty 4 or Left for Dead i get a freeze after about 15mins then a crash