Hardware scan fail

OnlyAlex · 5 Jul 2023 at 18:37

Hi all, I think there’s a problem with the Lenovo hardware scan option. On my V15 the time changes to 00:00 very quickly and then goes back to the correct time and then passes fully.

With my Legion 5i Pro the time changes to 00:00 and gets stuck on the test and then pops up with an error Webview and goes to a white screen.

The thing is, a friend of mine has bought a brand new Legion 5i Pro and has the same problem with the hardware scan. Is anyone else having similar problems?

Also, after restarting my PC the time went back to normal and the BIOS has the correct time, but every time I or my friend runs the test the above happens.

I have reset my PC before and had it checked over hardware wise in a shop and it’s fine. Do I need to reset my laptop again after running the test ?

Tetras · 5 Jul 2023 at 19:24

What's a Lenovo hardware scan?

OnlyAlex said:
Also, after restarting my PC the time went back to normal and the BIOS has the correct time, but every time I or my friend runs the test the above happens.

Don't run it then? What am I missing here? :confused:

OnlyAlex · 5 Jul 2023 at 19:48

Tetras said:
What's a Lenovo hardware scan?

Don't run it then? What am I missing here?

I was just worried if after running it whether I needed to reset my laptop back to factory settings?

Tetras · 5 Jul 2023 at 20:18

OnlyAlex said:
I was just worried if after running it whether I needed to reset my laptop back to factory settings?

If the only fault is that it messes with the time then I should imagine everything is fine.

OnlyAlex · 5 Jul 2023 at 22:05

Tetras said:
If the only fault is that it messes with the time then I should imagine everything is fine.

Thank you.