Soldato
- Joined
- 18 Oct 2002
- Posts
- 2,721
- Location
- Nr Colchester, Essex
Just a note to sing Logitech's praises yet again.
Once again I have had an Outstanding experience with Logitech Customer Services. I have a Harmony One that is a few years old where the battery was on it's last legs. I went to take the battery out to get the Part Number and couldn't because it has swollen so much it just wouldn't shift. I emailed Logitech to ask if they had any suggestions and in return they asked for some photos, proof of purchase etc. They then acknowledged it was a manufacturing defect and today I received a Brand New Harmony Ultimate One. Can't argue with that! The very least they deserve is me on here singing their praises once again, every experience I have had with them over the many years I have been a customer has been positive.
Go Logitech!
Once again I have had an Outstanding experience with Logitech Customer Services. I have a Harmony One that is a few years old where the battery was on it's last legs. I went to take the battery out to get the Part Number and couldn't because it has swollen so much it just wouldn't shift. I emailed Logitech to ask if they had any suggestions and in return they asked for some photos, proof of purchase etc. They then acknowledged it was a manufacturing defect and today I received a Brand New Harmony Ultimate One. Can't argue with that! The very least they deserve is me on here singing their praises once again, every experience I have had with them over the many years I have been a customer has been positive.
Go Logitech!