Dead Space PC - Crash after Install.
I know its an old one and been done to death, so apologies for that, but I've searched every forum/website I can find and still can't find an answer that works for me. I'm thinking I'll have to reformat and see if that fixes it but could really do without that if I can possibly avoid it.
I posted on the EA tech help forum but haven't had a response yet, just wondered if you guys could shed any light on it?
Basically I install and then click on the exe to run.
The screen goes black, the hourglass shows and then flickers once and exits, coming up with the dreaded 'Dead Space has encountered an error and needs to close etc..'
So far I've tried:
1. Reinstalling 3 times (both with and without firewall and AV disabled)
2. Adding an exception to firewall (and trying to start it with the firewall off)
3. Updating and reinstalling video drivers (tried both ATI and Omega)
4. The 'deleting settings.txt' fix - as my game wont start there is no settings.txt so I've tried creating my own (followed steps in another thread, both deleting and changing the width/height/top/left lines)
5. Unplugging everything (inc keyboard and mouse)
6. Tried starting in safe mode with networking but it wont connect to the internet to activate
7. Gone into msconfig and disabled all services and startup entries (for some reason it wont let me disable all of them, it says i need to be an administrator, even though I am)
8. Closed everything except a few system entries in task manager
9. Changed my resolution to 800*600 and done the whole settings.txt thing over again
10. Made sure theres no other HID drivers or anything
11. I've right clicked it and run as my admin account
12. Tried both the exe and desktop shortcut
This is an original dvd legit version.
my computer is a bit ancient but should run it according to the requirements on the case:
XP SP3
Intel P4 3.2Ghz
1GB Ram
ATI X800GT
Direct X 9.0c
IF ANYONE CAN HELP AT ALL I WOULD BE EXTREMELY GRATEFULL!!!!!!!!!!!!!!!!
I've been trying for 2 days now : (
Thanks for reading and hope y'all have a good Christmas : ) I will have a better one if I can play this game at last lol
DxDiag:
------------------
System Information
------------------
Time of this report: 12/18/2011, 23:54:25
Machine Name: DESKTOP
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.111025-1629)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Dimension 8400
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A03
Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz
Memory: 1022MB RAM
Page File: 755MB used, 1703MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode
------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: The file ati2dvag.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
---------------
Display Devices
---------------
Card name: RADEON X800GT
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon Graphics Processor (0x554B)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_554B&SUBSYS_03021002&REV_00
Display Memory: 128.0 MB
Current Mode: 1152 x 864 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6925 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 2/11/2010 04:45:14, 325120 bytes
WHQL Logo'd: No
WHQL Date Stamp: None
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 2/11/2010 07:38:10, 3565056 bytes
Device Identifier: {D7B71EE2-160B-11CF-BF68-0823A1C2CB35}
Vendor ID: 0x1002
Device ID: 0x554B
SubSys ID: 0x03021002
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_B ModeWMV8_A ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
-------------
Sound Devices
-------------
Description: SoundMAX Digital Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_266E&SUBSYS_01771028&REV_03
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: smwdm.sys
Driver Version: 5.12.0001.5246 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/27/2005 15:31:06, 260352 bytes
Other Files:
Driver Provider: Analog Devices
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 100, 192000
Static/Strm HW Mix Bufs: 33, 32
Static/Strm HW 3D Bufs: 33, 32
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): Yes
Registry: OK
Sound Test Result: Not run
I know its an old one and been done to death, so apologies for that, but I've searched every forum/website I can find and still can't find an answer that works for me. I'm thinking I'll have to reformat and see if that fixes it but could really do without that if I can possibly avoid it.
I posted on the EA tech help forum but haven't had a response yet, just wondered if you guys could shed any light on it?
Basically I install and then click on the exe to run.
The screen goes black, the hourglass shows and then flickers once and exits, coming up with the dreaded 'Dead Space has encountered an error and needs to close etc..'
So far I've tried:
1. Reinstalling 3 times (both with and without firewall and AV disabled)
2. Adding an exception to firewall (and trying to start it with the firewall off)
3. Updating and reinstalling video drivers (tried both ATI and Omega)
4. The 'deleting settings.txt' fix - as my game wont start there is no settings.txt so I've tried creating my own (followed steps in another thread, both deleting and changing the width/height/top/left lines)
5. Unplugging everything (inc keyboard and mouse)
6. Tried starting in safe mode with networking but it wont connect to the internet to activate
7. Gone into msconfig and disabled all services and startup entries (for some reason it wont let me disable all of them, it says i need to be an administrator, even though I am)
8. Closed everything except a few system entries in task manager
9. Changed my resolution to 800*600 and done the whole settings.txt thing over again
10. Made sure theres no other HID drivers or anything
11. I've right clicked it and run as my admin account
12. Tried both the exe and desktop shortcut
This is an original dvd legit version.
my computer is a bit ancient but should run it according to the requirements on the case:
XP SP3
Intel P4 3.2Ghz
1GB Ram
ATI X800GT
Direct X 9.0c
IF ANYONE CAN HELP AT ALL I WOULD BE EXTREMELY GRATEFULL!!!!!!!!!!!!!!!!
I've been trying for 2 days now : (
Thanks for reading and hope y'all have a good Christmas : ) I will have a better one if I can play this game at last lol
DxDiag:
------------------
System Information
------------------
Time of this report: 12/18/2011, 23:54:25
Machine Name: DESKTOP
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.111025-1629)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Dimension 8400
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A03
Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz
Memory: 1022MB RAM
Page File: 755MB used, 1703MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode
------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: The file ati2dvag.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
---------------
Display Devices
---------------
Card name: RADEON X800GT
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon Graphics Processor (0x554B)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_554B&SUBSYS_03021002&REV_00
Display Memory: 128.0 MB
Current Mode: 1152 x 864 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6925 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 2/11/2010 04:45:14, 325120 bytes
WHQL Logo'd: No
WHQL Date Stamp: None
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 2/11/2010 07:38:10, 3565056 bytes
Device Identifier: {D7B71EE2-160B-11CF-BF68-0823A1C2CB35}
Vendor ID: 0x1002
Device ID: 0x554B
SubSys ID: 0x03021002
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_B ModeWMV8_A ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
-------------
Sound Devices
-------------
Description: SoundMAX Digital Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_266E&SUBSYS_01771028&REV_03
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: smwdm.sys
Driver Version: 5.12.0001.5246 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/27/2005 15:31:06, 260352 bytes
Other Files:
Driver Provider: Analog Devices
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 100, 192000
Static/Strm HW Mix Bufs: 33, 32
Static/Strm HW 3D Bufs: 33, 32
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): Yes
Registry: OK
Sound Test Result: Not run
