Has anyone set up a Blizzard account recently??

[StevieP]

Holy-moly

I've just had to set up a new Blizzard account for my son and quite frankly I'm astounded at the ridiculous hoops you have to jump through in order to get one set up!

I absolutely detest the "Captcha" verification system at the best of times but in order to set up a new account I had to correctly identify 15 (yes fifteen!) dice rolls against a separate picture! I honestly felt like I was taking a GCSE test!!

Safe to say, if it was for myself I would have just given up!!!

 

[theukmoog]

I helped a family member add phone security to his MS account yesterday and had to beat a 10-picture bot-check before it would let me do it.

It was an image on the left, along the lines of "3 x spanner" and you had to select 1 image from a slide show of 5 on the right that matched the description.
10 times!
And I failed on the first attempt and had to do another 10!

And this was to add phone security to a long-standing account!!!

How an elderly family member is supposed to cope with this cobblers is beyond me.

 

[agnes]

Ah, as someone who's profession is in IAM... I absolutely detest picture puzzles.

 

[arknor]

I suspect captcha are designed so they will be failed.

the image reliant ones don't seemt o match up with what is actually written on them...


The best captch is the one where it tells you to just click inside the circle