Has my Graphics card died?

Dazeeek · 31 Dec 2015 at 16:42

Hello.

I wondered if I could pick everyone brains.

Here is my spec;
Case: BitFenix
Power Supply:Cool Master GX550 Lite
OS: Windows 7
Motherboard: GIGABYTE Z77-3DH
CPU: Intel Core i5-3570K CPU @ 3.40GHz (4 CPUs), ~3.8GHz
Memory: Vengeance 8GB
Hard Drive: 1TB Seagate
Video Card: GIGABYTE AMD Radeon HD 7870 OC
Headphones: Logitech G430
Monitor: BenQ XL2411Z
Mouse: Logitech MX518
Mousepad: Logitech G440
Keyboard: Dell SK-8135

I believe my Graphics Card has died, it is a Gigabyte Radeon HD 7870 OC. However I believe the culprit could also be TeamSpeak 3, I will break down what happened with the pictures I took.

I play several games, World of Warcraft, Heroes of the Storm, Counter-Strike: Global Offensive etc

At this time I was playing World of Warcraft full screen and had been play roughly 2 hours, a friend on Steam (A software which is like a hub to play and download games with a messenger inside) messaged me to play CSGO with him, I alt+tab out to read his message and said I will be there.

I also loaded up teamspeak 3, connected to his server, loaded up CSGO and after about 1min, my graphics went haywire

The computer didn't respond, alt+ctrl+del didn't work, alt+tab didn't work, the only thing that worked was holding down the power button.
When the computer restarted the Windows screen showed and then nothing, nothing would load. I couldn't get to login screen so I figured my computer was busted but didn't know if it was hardware or software issue, so I loaded up my PC in safe mode and backed up my files and reformatted my computer.

After installing all drivers,CSGO & Teamspeak 3 I relogged the CSGO server and again after 4 mins it happen again, but this time the PC rebooted itself and I was welcomed with this image

When I tried to log in I was then welcomed by the blue screen of death.

I then figured this must be a Graphics Card break down, but in the back on my mind this only happened when having TeamSpeak 3 running.
So I reformatted a 2nd time not after cleaning my computer out for any dust, installed all drivers, latest graphics drivers and games, BUT I did not reinstall TeamSpeak 3.
Now I played a full 10min of CSGO and no crashing or problems and I logged World of Warcraft for 10mins and no problems. But today I will play and test to see if my PC crashes over a longer period of time.

But I am still left with the question what caused this? Software/Hardware with my Graphics Card or Software with Teamspeak 3?

I eagerly look forward to any replies!
Many Thanks
Daz.

snips86x · 31 Dec 2015 at 16:43

Is your CPU overclocked?

xweemanx · 31 Dec 2015 at 17:01

have you tried a spare gpu or the onboard if your mobo has it ??

Dazeeek · 31 Dec 2015 at 18:02

No my CPU is not overclocked. I did buy a big fan on it to do this but never got round to it.

I currently do not have a spare GPU. I have just played 30min of Heroes of the Storm and 1hr of CSGO without using Teamspeak and no crash or problems.

lude1962 · 31 Dec 2015 at 18:32

run memtest

Dazeeek · 31 Dec 2015 at 18:48

Ok I just finished an hour of CSGO, downloaded and logged Skype, loaded WoW and this happened.

I will do a memtest

pastymuncher · 31 Dec 2015 at 18:53

Taken from the OCUK BSOD list:-

0x1A = Memory management error. It usually means a bad stick of Ram. Test with Memtest or whatever you prefer. Try raising your Ram voltage.

Dazeeek · 31 Dec 2015 at 20:14

Messaging from iPhone.

I am running a memtest86 now, been over an hour and still testing so far 2/4 pass.

If it's a bad ram anyway to identify which one? I have 2x 4GB.

I also have my wife's not told old Nvidia GPU if it is indeed my AMD dying.

However I don't know how to up the volts for the ran, it's weird too if it's been fine for 2-3 years and only started yesterday.

Dazeeek · 31 Dec 2015 at 20:19

Dazeeek · 31 Dec 2015 at 20:47

I also noticed something I have installed are 8GB (2x4GB) Corsair DDR3 Vengeance Jet Black Low Profile, PC3-12800 (1600), Non-ECC, CAS 9-9-9-24, XMP, 1.5V.

On the screen shot I gave my MHz are 800MHz, shouldn't it be 1600MHz? Or it is taking into account that they are 800MHz sperately and 1600MHz combined?

RJC · 31 Dec 2015 at 21:00

Can't remember if that shows actual or like CPU-Z you may need to double what is being viewed, but once finished double check in the BIOS.

5960xNvidiaGamer · 31 Dec 2015 at 21:19

I think it's right showing 800 as it's double, I used that on a customers pc last week and it showed the same.

Dazeeek · 31 Dec 2015 at 21:21

So in bios ram speed should be 1600Mhz or am I doubling that to 3200MHz? Memtest still running, been running for 2hr 28min and 3/4 pass so far.

RJC · 31 Dec 2015 at 21:36

In the BIOS it should show actual speed of 1600mhz.

Dazeeek · 31 Dec 2015 at 21:43

RJC said:
In the BIOS it should show actual speed of 1600mhz.

Ok thank you. Will check when memtestbis finished, which I think will be to the 3 hour mark.

Thank you for all the replies and help during me stressing out.

Dazeeek · 31 Dec 2015 at 23:32

It's been scanning for 4hr 38mins . Pass 4/4 but still scanning should be taking this long?

Dazeeek · 1 Jan 2016 at 00:06

Finished and now errors so I am only left to think it's the gpu has broken. I will now replace it with a Nvidia gpu.

RJC · 1 Jan 2016 at 00:11

For the time being use onboard graphics.

Dazeeek · 1 Jan 2016 at 00:15

RJC said:
For the time being use onboard graphics.

Onboard graphics won't be powerful enough to play the games though.
I also check my bios and my ram frequency was only 1300, not 1600. So I corrected that.

Will replace gpu as only logical choice I have and see how PC behaves.

RJC · 1 Jan 2016 at 00:22

Be fine for everything else