Have I hosed Windows or is it faulty Hardware?

Arcane

Arcane

Arcane

Soldato
Joined
19 Aug 2005
Posts
4,189
Location
Ealing, London
A friend at work brought his daughter's Acer Aspire 5710 in to have a look at as it was running slowly and kept turning off randomly. For some reason it was using Norton and AVG along with about 20 other start up apps and taking ages to be actually usable.

I turned off a lot of the startup apps (itunes, quicktime, skype etc) and deragged etc and it all seemed ok until I attempted to remove Norton. (The license had expired and it was just sitting there draining resources).

The scroll bar for removing it didn't move for about 20 minutes and then it turned itself off. Since then I can't get into vista, just an endless loop of having the choice of recovery or normal startup, get to just before desktop, blue screen turn off.

As it was already intermittently turning off, do you think it's just died or have I hosed Vista somehow?

Help appreciated!
 
Same happened to my bros laptop. Hardware breaking/overheating. When you tried to fix Norton that will have made the CPU run like a mad man. So yeah, hardware reached the tipping point.
 
pistol.jpg


thanks to bledd!
 
I will say, that quite a few people believe Norton is worse than some a virus... personally I believe the old (read really old) versions was ok, but any of the recent ones (the past several years) are extremely bad.

Norton may have killed it in other words :(
 
Sounds like overheating which is my normal go to problem with laptops. They get so dusty in the heatsink.

Like Mattus said if it dies in the same point then its probably a software problem. If it cuts out just in the middle of stuff at different times its probably heat.

Depending on how confident you are take it apart and give the CPU fan assembly a good clean.
 
Dark_Angel said:
I will say, that quite a few people believe Norton is worse than some a virus... personally I believe the old (read really old) versions was ok, but any of the recent ones (the past several years) are extremely bad.
Click to expand...

The original Norton Antivirus for DOS and Win 3.1 was totally rock solid - which is because I was the AntiVirus Researcher for Europe for Symantec at the time. Since I left it's been all downhill!

:D
 
Reinatall, if problem still persist than its a hardware/heat problem.

Clear dust out from inside the case, Is the internal fan still spinning?
 
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