Having a nightmare with windows 8.1 updates

Wodgy

Wodgy

Wodgy

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6 Jun 2013
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294
From around the 8-12-2014 my windows update has not been working atall. Constantly failing updates and offering the same updates that were successful (security updates for example).
Also, Real time protection from Malware and antivirus from windows 8.1 defender will not turn on atall. E.G. the action centre shows the message everytime im on the PC. I try to turn it on but it comes out with a random error code each time.
Im thinking of "refreshing" windows with the 8.1 disc.
If I do this, will I have to unplug my HDD and just have my SSD plugged in like a normal format to prevent the backup going on the HDD?
Regards.
 
try running malwarebytes on the system and see if it finds anything causing issues.

if all else fails you can do a OS reset which re sets the OS back to factory settings and keeps all your personal files or you can do a complete OS re install through 8.1 as well which will wipe everything.
 
ED209 said:
try running malwarebytes on the system and see if it finds anything causing issues.

if all else fails you can do a OS reset which re sets the OS back to factory settings and keeps all your personal files or you can do a complete OS re install through 8.1 as well which will wipe everything.
Click to expand...

i run malwarebytes everyday and windows defender now and again. All seems to be fine. With the OS reset, is that through win 8.1 disc as there are the 2 options. Reset and Refresh. I believe refresh keeps all personal files etc too.
Also, should I remove my HDD while doing this so the system restore/backup doesn't get installed on the hDD?
Regards.
 
the refresh option keeps all personal files (would back them up anyway to be on the safe side!) the rest option does a complete re install.

i would disconnect the HDD to make sure everything can only go on the OS Drive.

when the windows updates fails does it give you a error code at all?
 
ED209 said:
the refresh option keeps all personal files (would back them up anyway to be on the safe side!) the rest option does a complete re install.

i would disconnect the HDD to make sure everything can only go on the OS Drive.

when the windows updates fails does it give you a error code at all?
Click to expand...

The error code with windows update fails seems to be 800F0831.
With the real time protection on windows defender. The error code is random every time I try and turn it on.
 
is it failing on installing 1 update or is it any windows update?

if so can you post the update its having a issue with.

I did a quick search and can see others having issues with that error trying to install update KB2919355
 
ED209 said:
is it failing on installing 1 update or is it any windows update?

if so can you post the update its having a issue with.

I did a quick search and can see others having issues with that error trying to install update KB2919355
Click to expand...

The one i'm having problems with is KB2994290. In the update history it's failed many times. Their could have been more updates that have failed but I can only go back to 02-01-2015 on the history for some reason.
I didn't have any updates available for a very long time though on my windows also.
Tbh, it seems security updates/definition updates etc are installing. But the actual windows update for x64 systems are not.
Also there is a very large optional update (723.9mb) from 18-11-2014. I think I've tried that before and it didn't work.
Hope you understand,
Regards.
 
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