Associate
- Joined
- 15 Jul 2016
- Posts
- 4
Firstly I would like to say hello. I found this forum after buying a superb chair from overclockers. I wish I had got my PC from them but that's hindsight now 
. Basically I have owned other machines before I got this one but nothing great. My wife was recently diagnosed with terminal cancer and as a present bought me a pc from a company who shall remain nameless. That's when the troubles started. Other than the fact it took an extra 4 weeks on top of the stated build time it arrived smashed to bits. I sent it back and they sent me a replacement, However it was missing the side panel on the case as they broke it and had none in stock. I'm still waiting for them to send me one 4 weeks on. Anyway that's not my main issue. The Thermaltake pump has started to make a very strange noise. It was pretty silent for the first 4 weeks but now its making a grinding noise like a hard drive defragging. The PC is also switching itself off randomly as the ASUS Maximus ranger VIII is seeing a voltage issue. For some reason the 3.3v rail is measuring between 3.387 and 3.698 so the PC shuts down. Any idea what could be causing the pump noise and power issues. I looked online and couldn't find any info. The Asus board is reading a code of 40 all the time now. The full build is as follows
16GB 3000Mhz DDR4 cosair
3 FIING 14 LED RGB fans 140mm Thermaltake
3TB segate Barracuda SATA III
500GB m.2 SATA Samsung evo solid state drive
Nvidia GTX 980
750W PSU
ASUS ROG Maximus ranger VIII
ASUS Xonar Phebus
Intel Core I7-6700k
Thermaltake Pacific RL240 water cooling kit
Thermaltake Core P5 case
Any advice would be great as I'm having a nightmare getting hold of the support from the company she got it from as they never answerer the phone
Regards
Chris
. Basically I have owned other machines before I got this one but nothing great. My wife was recently diagnosed with terminal cancer and as a present bought me a pc from a company who shall remain nameless. That's when the troubles started. Other than the fact it took an extra 4 weeks on top of the stated build time it arrived smashed to bits. I sent it back and they sent me a replacement, However it was missing the side panel on the case as they broke it and had none in stock. I'm still waiting for them to send me one 4 weeks on. Anyway that's not my main issue. The Thermaltake pump has started to make a very strange noise. It was pretty silent for the first 4 weeks but now its making a grinding noise like a hard drive defragging. The PC is also switching itself off randomly as the ASUS Maximus ranger VIII is seeing a voltage issue. For some reason the 3.3v rail is measuring between 3.387 and 3.698 so the PC shuts down. Any idea what could be causing the pump noise and power issues. I looked online and couldn't find any info. The Asus board is reading a code of 40 all the time now. The full build is as follows 16GB 3000Mhz DDR4 cosair
3 FIING 14 LED RGB fans 140mm Thermaltake
3TB segate Barracuda SATA III
500GB m.2 SATA Samsung evo solid state drive
Nvidia GTX 980
750W PSU
ASUS ROG Maximus ranger VIII
ASUS Xonar Phebus
Intel Core I7-6700k
Thermaltake Pacific RL240 water cooling kit
Thermaltake Core P5 case
Any advice would be great as I'm having a nightmare getting hold of the support from the company she got it from as they never answerer the phone
Regards
Chris