Having great pains with Private shopper

[cash_13]

Hi all, wonder if anyone can help...?

I am having realy grief with Private shopper amongst others and no matter what scans I run with Kaspersky and and malwarebytes and spybot they keep coming up as having no problems or spyware etc on my pc.......

 

[Pho]

Maybe try following this guide to see if you can clean it .

 

[ED209]

if you cant clean it have you tried in safe mode?

 

[cash_13]

Tried it all and it is still there any more ideas please?

 

[ED209]

I find malwarebytes pretty good at getting rid of most things.

does this give you ads on web pages etc? as sometimes I find them appear under add\remove programs.

I also find that some hide in system restore points. if its possible disable this and clear all restore points and try the scans again

 

[cash_13]

Malwarebytes originally found 2 pups as they call them and I deleted them but since then has failed to find anything else, nothing under add/remove listed and have gone back five restore points and deleted the rest.......still the ads come up mostly ebay also every other web link goes to a survey page......

 

[gpuerrilla]

You using chrome to browse?

 

[darael]

What do AdwCleaner and Junkware Removal Tool find?

 

[cash_13]

using Firefox