Right, looking for some pointers here because it's driving me nuts and wasting my weekend. I've got an Asus S200e, it came with Windows 8 and I've since installed the 8.1 update.
I'm now trying to set it back to factory condition as I'm selling it, but it's no co-operating. The 'Reset your PC' option fails with the error "Unable to reset your PC. A required drive partition is missing.", which is a like because I can see the restore and recovery partitions are both there and have data on them.
I've tried copying the .WIM file out of the restore partition to USB so I could the 'System Image Recovery' restore option on the recovery menu, but it doesn't see the disk image. I've also tried using Windows' own USB recovery drive creator which seems to have copied the contents of the restore drive to the USB drive, but again, it won't see the image is there. The 'Refresh your PC' option also fails with a "The drive where Windows is installed is locked." error.
Any ideas on what to do next? I just need to either get Windows to realise the restore partition isn't there, or find a way to restore the disk image manually. Presumably it's broken because it's a Windows 8 image but Windows 8.1 is installed, but I don't know. I can't see any reason for all of these options to be failing.
Thanks for any help folks.
I'm now trying to set it back to factory condition as I'm selling it, but it's no co-operating. The 'Reset your PC' option fails with the error "Unable to reset your PC. A required drive partition is missing.", which is a like because I can see the restore and recovery partitions are both there and have data on them.
I've tried copying the .WIM file out of the restore partition to USB so I could the 'System Image Recovery' restore option on the recovery menu, but it doesn't see the disk image. I've also tried using Windows' own USB recovery drive creator which seems to have copied the contents of the restore drive to the USB drive, but again, it won't see the image is there. The 'Refresh your PC' option also fails with a "The drive where Windows is installed is locked." error.
Any ideas on what to do next? I just need to either get Windows to realise the restore partition isn't there, or find a way to restore the disk image manually. Presumably it's broken because it's a Windows 8 image but Windows 8.1 is installed, but I don't know. I can't see any reason for all of these options to be failing.
Thanks for any help folks.
I have the .wim file though which is essentially the image of the Windows install when it comes out of the factory (with everything pre-installed), it just seems baffling that there's no easy way to use it.